Quality Technical Support Leader 4 (2nd Shift)

United Launch Alliance

24d•Onsite

About The Position

As a Quality Technical Support Leader (4), you will lead and manage the Quality personel assigned for verious Operations. Provide staffing, managing disciplinary corrective action, training, and weekly monitoring of cost/schedule performance, motivating the workforce and identifying and clearing constraints to production. Will direct union hourly work force and salaried support staff. Responsible for ensuring safety, quality, cost, and schedule of Launch Operations hardware. Responsible for building a capable workforce into high performance work teams utilizing perfect product delivery concepts. Must be willing to work different shifts if required and may require some overtime. Lead and manage various organizations in Launch Operations. Provide staffing, performance management and accountability, training, and weekly monitoring of cost/schedule performance, motivating the workforce, and identifying and clearing constraints to production. Will direct union hourly workforce and salaried support staff. Responsible for ensuring safety, quality, cost, and schedule of production hardware. Responsible for building a capable workforce into high-performance work teams utilizing perfect product delivery concepts. Must be willing to work different shifts if required and may require some overtime. Safety to Self and Others: Must be able to perform all assigned tasks in a safe manner. Physical Demands: While performing the duties of this job, the employee is regularly required to use computer and office equipment and to use hands to type, manipulate, handle, and feel; reach with hands and arms; talk; and hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb, balance, bend, stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close –vision and ability to adjust focus. Mental Functions: While performing the duties of this job, the employee is regularly required to communicate verbally and in writing and use interpersonal skills. The employee is regularly required to prioritize, multitask, analyze, interpret, coordinate, compile, evaluate, synthesize, compute, problem solve, concentrate, and think critically. The employee is occasionally required to copy, instruct, and negotiate. Judgment and Decision-Making: Work is regularly assigned by self, supervisor, and departmental staff. While performing the duties of this job, the employee is regularly required to exercise prudent judgment, decision making, and analytical skills to determine manner and operational steps necessary to properly handle inquiries and perform daily tasks within professional standards. Decision making is guided by ULA policies and procedures. All tasks described in the job description must be met by an employee to successfully perform the essential functions of this job. The duties and responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of fundamental job duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment for the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

Bachelor's degree in a STEM (Science, Technology, Engineering, Mathematics) field from an accredited college or university
Minimum of 2 years managing people, project management, or team lead experience
Demonstrated experience in root cause analysis, corrective action implementation, and/or issue resolution, preferably within a production or manufacturing environment
Experience in cost and schedule management, electronic work orders, and non-conformance systems
Must be able to work 2nd (Primary) and 3rd (as needed) shift nights
Possess the experience, education, and skills necessary to direct the activities to those managed
Demonstrated project management experience, team lead, or mentor experience
Proficiency with Microsoft Office Applications (Excel, Word, PowerPoint, Project)
Demonstrated ability to work in a manufacturing environment with projects in different stages of their lifecycle
Ability to obtain and maintain an active DoD secret clearance is required. US Citizenship is required

Nice To Haves

Aerospace Assembly
Blueprint reading
Experience using SAP
Aerospace Electronics
Leadership in a Union Environment
Work effectively in a team environment and demonstrate leadership ability
Demonstrate flexibility and adaptability to changing task priorities and work situations

Responsibilities

Lead and manage various organizations in Launch Operations.
Provide staffing, performance management and accountability, training, and weekly monitoring of cost/schedule performance, motivating the workforce, and identifying and clearing constraints to production.
Will direct union hourly workforce and salaried support staff.
Responsible for ensuring safety, quality, cost, and schedule of production hardware.
Responsible for building a capable workforce into high-performance work teams utilizing perfect product delivery concepts.
Must be willing to work different shifts if required and may require some overtime.
Safety to Self and Others: Must be able to perform all assigned tasks in a safe manner.