Quality Technician II

Wing Group•Jacksonville, FL

8d•Onsite

About The Position

The Wing Group is a global leader in engineered solutions for demanding environments, bringing together a portfolio of trusted brands including Wing Inflatables, Mustang Survival, Henshaw Inflatables, Patten Company, and FabTek Industries. Across defense, marine safety, law enforcement, and industrial sectors, we design and manufacture mission-critical inflatable, flotation, and survival solutions that professionals trust to perform when it matters most. From combat-ready rigid inflatable boats and inflatable structures to life-saving flotation devices and marine apparel, our products are engineered and tested to exceed the highest standards of safety, durability, and performance. With U.S. and Canadian-based manufacturing and a collaborative, hands-on culture, The Wing Group delivers purpose-built solutions for the world’s toughest environments. Join us in advancing safety, performance, and innovation—on the water and beyond. WHAT WE ARE LOOKING FOR Quality Technician II STRUCTURE The Quality Technician II reports to the Quality Supervisor. The Quality Technician II has no direct reports. The Quality Technician II will be the quality point of contact for Production/Warehouse staff. RESPONSIBILITY Quality Control Provides support to the Quality Supervisor for various tests & inspections and other work as required. Implement Quality Control Plans (i.e. inspection plans) during manufacturing, initiating appropriate action for non-conformances including production hold, stop ship or recalls. Implementing continuous improvement by addressing and discussing issues and solutions with Stakeholders. Identifying and resolving workflow and production issues. Understands material, construction, and quality requirements for different product/material types and provides or facilitates disposition to facility staff about acceptability of items. Leads improvement of the methods used to perform various inspections & tests Performs Regulatory testing of Products/Materials Schedules, plans, and conducts annual, quarterly, and lot inspection and testing of regulated products as required. This includes tests such as visual and dimensional measurement, buoyancy and over-pressure testing, etc. Material/Product Incoming Quality Control Schedules, plans, and completes Material receiving, inspection/testing and FAI ensuring conformance with requirements and purchase specifications. Schedules, plans, and completes Customer Returns receiving and inspection/testing ensuring conformance with requirements. Non-Conformance and Corrective Action Investigate, document, analyse, and disposition non-conformances. Initiate investigation, determine and complete corrective and preventative actions to prevent recurrence. Work directly with Stakeholders to resolve issues and prevent their recurrence. Calibration Maintains and controls inspection and testing equipment as per the quality procedures. Ensures measuring equipment is calibrated or verified at specified intervals, or prior to use, against measurement standards traceable to international or national measurement standards. Quality Records Maintains quality records and generates Product Certificate of Conformity (CoC) documentation. Supports the documentation of business processes in the form of Work Instructions/Forms. QualificationsQUALIFICATIONS/EXPERIENCE High School Diploma or equivalent, or combination of relevant work/school, Technical Diploma is an asset. Extensive knowledge of Quality Assurance and Quality Control systems and concepts. Experience conducting technical conformance reviews of products and processes. 3-5 years of experience in a manufacturing Quality role or a similar field. ASQ Certified Quality Technician (CQT) certification is an asset. REQUIREMENTS Extensive Knowledge of Quality Assurance and Quality Control systems and concepts is an asset. Canadian Controlled Goods and ITARs eligibility. Good Communication- Both Verbal and Written Ability to read and comprehend procedures and technical information written in English, Jacksonville facility, proficiency in Spanish considered an asset. Excellent communication and problem-solving, Able to identify and use the tools required for inspection and testing (rulers, pressure gauges, etc.), Proven track record of quality and safety, Ability to carry out detailed instructions and deal with issues timely, Ability to work in a team environment and independently as required, Ability to use computer workstations to record information in Microsoft Office (Word, excel, etc.). Excellent data collection and analysis skills. Strong attention to detail. Integrity and willingness to be the voice of quality in a fast-paced environment. Willing to perform all other quality related tasks with minimal supervision. Able to work with autotomy, finding answers/solutions with colleagues and driving actions to completion with efficiency. Ability to train others.

Requirements

High School Diploma or equivalent, or combination of relevant work/school, Technical Diploma is an asset.
Extensive knowledge of Quality Assurance and Quality Control systems and concepts.
Experience conducting technical conformance reviews of products and processes.
3-5 years of experience in a manufacturing Quality role or a similar field.
Canadian Controlled Goods and ITARs eligibility.
Good Communication- Both Verbal and Written
Ability to read and comprehend procedures and technical information written in English, Jacksonville facility, proficiency in Spanish considered an asset.
Excellent communication and problem-solving
Able to identify and use the tools required for inspection and testing (rulers, pressure gauges, etc.)
Proven track record of quality and safety
Ability to carry out detailed instructions and deal with issues timely
Ability to work in a team environment and independently as required
Ability to use computer workstations to record information in Microsoft Office (Word, excel, etc.).
Excellent data collection and analysis skills.
Strong attention to detail.
Integrity and willingness to be the voice of quality in a fast-paced environment.
Willing to perform all other quality related tasks with minimal supervision.
Able to work with autotomy, finding answers/solutions with colleagues and driving actions to completion with efficiency.
Ability to train others.

Nice To Haves

ASQ Certified Quality Technician (CQT) certification is an asset.
Extensive Knowledge of Quality Assurance and Quality Control systems and concepts is an asset.

Responsibilities

Provides support to the Quality Supervisor for various tests & inspections and other work as required.
Implement Quality Control Plans (i.e. inspection plans) during manufacturing, initiating appropriate action for non-conformances including production hold, stop ship or recalls.
Implementing continuous improvement by addressing and discussing issues and solutions with Stakeholders.
Identifying and resolving workflow and production issues.
Understands material, construction, and quality requirements for different product/material types and provides or facilitates disposition to facility staff about acceptability of items.
Leads improvement of the methods used to perform various inspections & tests
Performs Regulatory testing of Products/Materials
Schedules, plans, and conducts annual, quarterly, and lot inspection and testing of regulated products as required. This includes tests such as visual and dimensional measurement, buoyancy and over-pressure testing, etc.
Schedules, plans, and completes Material receiving, inspection/testing and FAI ensuring conformance with requirements and purchase specifications.
Schedules, plans, and completes Customer Returns receiving and inspection/testing ensuring conformance with requirements.
Investigate, document, analyse, and disposition non-conformances.
Initiate investigation, determine and complete corrective and preventative actions to prevent recurrence.
Work directly with Stakeholders to resolve issues and prevent their recurrence.
Maintains and controls inspection and testing equipment as per the quality procedures.
Ensures measuring equipment is calibrated or verified at specified intervals, or prior to use, against measurement standards traceable to international or national measurement standards.
Maintains quality records and generates Product Certificate of Conformity (CoC) documentation.
Supports the documentation of business processes in the form of Work Instructions/Forms.