Quality Training Specialist MB Clinic

MultiCare Health System•Auburn, WA

27d•$27 - $27

About The Position

The Quality & Training Specialist assists in the development, coordination, implementation and delivery of new hire orientation and continuing educational needs and activities of all IV Auth staff members to achieve a high level of both quality and efficiency. The Quality & Training Specialist conducts needs assessments and performance improvement activities; determines and maintains educational processes to achieve increasingly effective and efficient performance and quality; ensures training aids, online educational resources, manuals, and payer updates are maintained and functional; coordinates logistics and record keeping of training activities and assists with policy development, standardized education and maintenance of current changes and modifications.

Requirements

Three (3) years of experience in Prior Authorizations and/or Referrals working with automated information systems and computer software applications including data entry and retrieval
One (1) year of experience in a lead, trainer, and/or coaching position

Nice To Haves

One (1) year of experience in Pre-Service preferred

Responsibilities

Assists in the development, coordination, implementation and delivery of new hire orientation
Conducts needs assessments and performance improvement activities
Determines and maintains educational processes to achieve increasingly effective and efficient performance and quality
Ensures training aids, online educational resources, manuals, and payer updates are maintained and functional
Coordinates logistics and record keeping of training activities
Assists with policy development, standardized education and maintenance of current changes and modifications.