R&D Operations Manager
About The Position
Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family. Purpose Statement The R&D Operations Manager is responsible for the safe, efficient, and compliant operation of the WHQ and St. Simons Island R&D laboratory and pilot lab facilities. This leader manages a team of technicians, ensuring excellence in associate safety, food safety, ingredient and inventory management, and equipment maintenance. The R&D Operation Manager drives operational standards, fosters a culture of safety and collaboration, and supports research and development activities across both sites. This role is based at our WHQ in Buffalo, NY.
Requirements
- Bachelor’s degree in a technical field related to the food and beverage industry with at least 5 years of experience in a food and beverage company, or pharmaceutical company.
- Previous experience in lab and pilot plant operations, equipment, and maintenance protocols.
- Commitment to continuous improvement and operational excellence.
- Strong organizational and data management skills.
- Ability to respond quickly to operational needs and emergencies.
- Demonstrated integrity, professionalism, and dedication to team success.
- Strong understanding of food safety, quality regulations, and compliance standards.
- Exceptional problem-solving abilities and attention to detail.
- Good communication and interpersonal skills; clearly convey complex and technical issues to a diverse audience.
- Ability to multitask and prioritize in a fast-paced environment.
- Has an awareness of, and the ability to promote Associate Safety and Food Safety guidelines.
Responsibilities
- Associate Safety Leadership
- Food Safety & Regulatory Compliance
- Ingredient & Inventory Management
- Equipment Maintenance & Operations
- Team Leadership & Development
- Multi-Site Operations Management
- Documentation & Reporting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
