Sales Associate, Racquet Shop ($15.16 /hr.)

The Broadmoor Hotel's Talent Acquisition TeamColorado Springs, CO
4d$15

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Do you enjoy customer service and have a passion for Tennis and Pickleball? If so, join our Racquets team as our next Racquet Shop Sales Associate. You will assist in the back office duties as well as on the floor of the Tennis Pro Sho. This is your opportunity to bring together you passion for people and your passion for Tennis and/or Pickleball. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or knowledge of tennis and tennis equipment; or equivalent combination of education and experience. 3+ months of retail or office experience preferred.
  • Proficient in Microsoft Office suite including; Outlook, Word, Excel
  • Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills
  • Reasonable accommodations will be made for individuals with disabilities

Responsibilities

  • Handle all opening and closing procedures
  • Operate computer and cash register
  • Assist with bi-annual inventory
  • Maintain overall order of Racquet Shop
  • Keep shoe room clean, with sizes in order
  • Answer customer questions concerning location, price, and use of merchandise
  • Take court reservations and tennis/pickleball lesson reservations over telephone and in person
  • Interact and coordinate with teaching staff to ensure guest needs are met
  • Assist with maintenance of staff restroom
  • Monitor level of guest towels and alert pros when you need more
  • Monitor all shop supplies and forms, including but not limited to; daily lesion sheets/logs, register and journal tape, general office supplies
  • Assist Director of Tennis with tennis reservations
  • Attend all Racquet staff meetings and report on your area of responsibility
  • Communicate with existing and prospective clientele by telephone to increase participation and to ensure that clinics, camps, and programs are filled
  • Willingness to work in a fast-paced, team-oriented environment
  • Uphold and abide by all Broadmoor policies, procedures, and safety guidelines

Benefits

  • Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
  • Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
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