Racquet Sports Attendant

Fairfield Glade Community Club • Crossville, TN

15h

About The Position

Responsible for the day to day operation of the Racquet Sports front desk, pro shop, indoor courts, clay courts, and pickleball courts.

Requirements

• High School Diploma or GED
• Customer service experience
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient with Microsoft Office Suite and related software.
• Prolonged periods of walking and standing for extended periods of time.
• Must be able to lift 40 pounds at a time (more with assistance)

Nice To Haves

• Retail experience preferred.
• Knowledge of racquet sports preferred.
• Point of Sale experience a plus.

Responsibilities

• Be an Ambassador for FGCC by providing excellent guest service.
• Account for correct money transactions and cash drawer.
• Book tennis court reservations for clay courts, Pickleball courts and indoor courts.
• Log and handle all paperwork and keys accurately.
• Notify Director of racquet sports of any changes, conflicts, repairs and maintenance, cleaning inventory that occurs.
• Be knowledgeable of all merchandise, prices, and sales.
• Monitor usage of facilities (enforce rules and regulations).
• Regulate the use of lights, heat, and fans.
• Answer phones, take correct messages, and handle situations while on the phone.
• Deal with departments, fellow employees, members, and guests concerning any matters that come up on a daily basis in regard to Racquet Sports.
• Be familiar with FGCC policies and procedures that directly involve the Racquet Sports Department.
• Assist in training new Racquet Sport attendants.
• Rake clay courts and sweep lines daily.
• Vacuum and dust pro shop, pick up trash, can, etc. and clean kitchen area every night.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees