Radiation Oncology Patient Rep

Sarasota Memorial Health Care System • Sarasota, FL

4d

About The Position

The Radiation Oncology Patient Representative is responsible for providing exceptional patient services support to ensure quality patient experience throughout the scheduling process for Radiation Oncology Consultation and/or HDR/ Brachytherapy scheduling. In this role, the incumbent collaboratively with all stakeholders to promote efficiency and effectiveness in the services being provided, as well as serves as a liaison between physician, patient, facility staff to manage the eligibility for services process

Requirements

• Require a minimum of five (5) years of healthcare or customer service industry experience.
• Require Certified Healthcare Access Associate (CHAA), or become certified within one (1) year of employment/start in the position.

Nice To Haves

• Prefer previous outpatient clinic or physician office experience.
• Prefer demonstrated ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
• Prefer demonstrated ability to follow both, written and verbal instructions, as well as policies and procedures.
• Prefer demonstrated ability to establish and maintain professional relationships and collaborative teamwork approach to providing the highest possible level of service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED