Rate Publication Specialist

Werner Enterprises • Omaha, NE

4d

About The Position

At Werner, your precision is the engine behind our revenue. As a Rate Publication Specialist, you aren’t just entering data; you are the architect of our rating engine. You will bridge the gap between complex logistics sales and financial accuracy, ensuring our pricing translates seamlessly from a handshake to an invoice. Reporting to the Manager of Rate Administration, you will join a high-energy team where best-in-class is our daily standard.

Requirements

• Bachelor's degree or equivalent experience required.
• Strong Excel skill; functions including but not limited to V-look ups, pivot tables, true/false statements, formulas and formatting.
• Strong typing skills - alphanumeric data entry (Minimum of 4,500kph)
• Strong communication and decision-making skills, reasoning and problem solving with the ability to work under pressure and meet deadlines.
• Excellent organization skills, with the ability to prioritize work load, work independently and in a team environment to achieve department goals.
• Knowledge of transportation industry and terminology usually gained through practical experience and on-the-job training.
• Knowledge of customer service policies and practices.

Nice To Haves

• Four to five years customer service experience preferred.
• Two to three years of transportation experience preferred.
• One to two years AS/400 experience preferred.

Responsibilities

• Configure Rating Modules: Use your understanding of freight execution and service offerings to decide exactly how rates should be structured within our engine for diverse and complex customer profiles.
• Data Manipulation & Integrity: Perform heavy file preparation and manipulation using the Microsoft Suite (Excel-heavy) to translate customer awards into live pricing.
• Cross-Functional Collaboration: Act as a central hub between Pricing, Billing, Sales, and Customer Service to ensure seamless communication and execution.
• Technical Problem Solving: Investigate and resolve "no-rate" errors and billing discrepancies with a sense of urgency, often requiring same-day resolution.
• Financial Safeguarding: Manage and audit rate implementations to prevent errors that directly impact our financial reporting and bottom line.
• System Management: Maintain and update rates across both internal Werner systems and external customer portals to ensure alignment with business rules.
• Implementation: Manage and implement large-scale customer awards based on specific load execution requirements.
• Communication: Maintain clear, concise documentation of rate modifications and research findings within internal systems.
• System Optimization: Assist management in the development and enhancement of rating systems to improve efficiency and accuracy.
• Technical Support: Serve as the point of contact for internal and external stakeholders regarding rate administration inquiries and troubleshooting.
• Reporting: Generate official rate pages to finalize publications for Werner Enterprises.
• Perform other duties as assigned by supervisor
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel

Benefits

• This position is eligible for benefits, which include medical, dental and vision plans.
• We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level