Real Estate Director of Operations

The Bienstock Group • Los Angeles, CA

21d

About The Position

We're looking for a Real Estate Director of Operations to support our small but mighty collaborative. The job includes running the backend of our business from answering incoming calls to managing our office e-mail, managing the process of preparing our listings for sale (including coordinating vendors, scheduling photography/floor plans/lawn signs), making sure everything is scheduled and in place for Sunday and Tuesday open houses, attending private home showings and home inspections, and making sure all tasks are done to support our agents on their sales. The right candidate for the job has excellent communication skills (both verbal and written), is extremely responsive, loves engaging with people and delivering a white glove service experience, enjoys being very active (in and out of the car, the office, houses), is organized and great at paying attention to details, has a strong memory to easily keep track of different houses, is a team player, shines in a support role, and a bonus is a keen interest in interior design.

Requirements

• Excellent communication skills - verbal and written
• Extremely responsive
• Loves engaging with people
• Personifies white-glove service
• Enjoys being very active (in and out of the office, the car, the listings)
• Is attentive to detail and organized
• Has a strong memory to keep track of the details of listings and leases
• Is a team player, shines in a support role in collaboration with other team members
• 4-year college degree
• 3 years of administrative or coordinator experience
• Real estate license (or willing/able to get one)
• Proficient in G Suite (gmail, calendar, docs, sheets, etc)
• Reliable car

Nice To Haves

• Bonus: strong interest in interior design

Responsibilities

• Answering the office phone line and able to proficiently answer questions about our real estate listings and our process
• Engaging with Google Suite (Gmail, Google Docs, Google Calendar, Google Sheets) and answering office emails with inquiries about properties and processes
• Managing the process of preparing properties for sale - coordinating quotes from vendors and managing work/payment, coordinating with sellers and vendors regarding prep, scheduling photography + floor plans + lawn signs, contacting HOA if applicable
• Managing OH schedules - coordinating with buyer's agents to assign hosts for Sunday/Tuesday open houses and publishing details in Slack, client scheduling, and updating OH on the MLS
• Inputting information into the MLS - uploading details initially and auditing listings for accuracy
• Preparing houses for showings and showing houses by private appointment
• Inspections - scheduling and attending
• Leases - preparing to show, attending showings, getting applications, client communication

What This Job Offers

• Job Type: Full-time
• Career Level: Director