Ensures returned equipment is received, tracked, disinfected and routed in a timely and accurate manner. Primary Duties and Responsibilities Receives and prioritizes returned product repair units. Separates and sorts by unit type. Verifies and records unit information in the computer database and routes equipment to the appropriate station. Corresponds with the Customer Business Services group to resolve discrepancies on incoming Service Repair Orders (SRO’s). Responsible for timely processing of returned accessories/products through the reclamation work cell. Logs in all Reward Program returns and forwards the data to the Finance group on a monthly basis. Scraps obsolete, damaged or biohazardous equipment and creates traveler for accounting department. Disinfects returned units through the UV chamber. Keeps receiving area neat, clean and well organized. Assists shipping and inventory department with workload as needed. Performs other duties as required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED