Receptionist / Admissions Assistant

PACS

3d•$17•Onsite

About The Position

Lincoln Meadows Care Center is seeking a friendly, organized, and motivated Receptionist / Admissions Assistant to join our team. This role is ideal for someone who enjoys being the welcoming face of a healthcare facility while also supporting a smooth and compassionate admissions process. If you’re a strong team player with excellent communication skills and a passion for helping others, we’d love to meet you! The Receptionist / Admissions Assistant serves as the first point of contact for visitors, residents, families, and referral partners. This role combines front desk administrative responsibilities with admissions support—ensuring a welcoming atmosphere and an efficient, empathetic transition for new residents. Note: This position is non-clinical and limited to administrative and clerical duties only.

Requirements

Prior experience in admissions, healthcare, or long-term care strongly preferred
Excellent customer service, communication, and interpersonal skills
Strong organizational skills with attention to detail
Proficiency in Microsoft Office and electronic health record (EHR) systems
Knowledge of Medicare, Medicaid, and insurance verification processes preferred
Ability to handle sensitive information with professionalism and confidentiality

Nice To Haves

Prior experience in admissions, healthcare, or long-term care
Knowledge of Medicare, Medicaid, and insurance verification processes

Responsibilities

Greet and welcome visitors with a friendly, professional demeanor
Answer and route phone calls; take accurate messages as needed
Maintain visitor sign-in logs and notify staff of arrivals
Handle incoming and outgoing mail
Schedule appointments and manage meeting room bookings
Maintain a clean, organized, and welcoming reception area
Provide general clerical and administrative support
Serve as a point of contact for prospective residents, families, hospitals, and referral sources
Assist with coordinating and scheduling resident admissions
Prepare, distribute, and track admission packets and documentation
Maintain accurate records in compliance with federal, state, and facility regulations
Assist with insurance verifications, authorizations, and financial eligibility processes
Provide facility tours and information to prospective residents and families
Collaborate with nursing, social services, and administrative teams to ensure a smooth admissions experience
Support outreach and marketing efforts as needed