Receptionist - Office Assistant

Salines-Mondello Law Firm, PCWilmington, NC
1dOnsite

About The Position

We're searching for a diligent receptionist/office assistant to provide administrative support. This position is a full-time 100% in-office position. You’ll be responsible for answering phones and greeting all clients who telephone or come into the office in a professional, friendly, and timely manner. You will process all incoming documentation received and outgoing mail pursuant to the firm's standard operating procedure. The ideal candidate will implement office standards to streamline our processes, schedule appointments, manage attorney calendars, order office and other supplies, and run errands as needed. Applicants should be extremely thorough, organized, possess excellent communication skills (verbal and written), be proficient with technology and willing to learn new programs, and have a background in customer service and/or sales. Send us your resume today to become part of our team!

Requirements

  • Enjoys talking with clients and can communicate effectively through both verbal and written channels
  • Customer service or administrative experience is required
  • High school diploma or GED required, college degree preferred

Responsibilities

  • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention, satisfaction, and referral rates
  • Coordinate any company parties, public speaking events, necessary appointments, or travel as needed
  • Order office equipment and supplies as needed
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