Receptionist / Office Coordinator
About The Position
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs. We are looking for a friendly, professional, and highly organized Receptionist / Office Coordinator to be the face of our onsite Dallas office. This role is essential to creating a welcoming environment while ensuring daily office operations run smoothly. You will support employees, visitors, and leadership by delivering top‑notch administrative and facilities coordination in a fast‑paced health tech environment.
Requirements
- 1–3 years of experience in reception, office coordination, or customer‑facing administrative work.
- Strong communication and interpersonal skills; polished, friendly, and professional.
- Highly organized with strong attention to detail and ability to multitask.
- Comfortable using Microsoft Office, Google Workspace, and modern office tools.
- Able to work 100% onsite in Dallas, TX.
Nice To Haves
- Experience in healthcare, health tech, or regulated environments preferred (not required).
Responsibilities
- Serve as the first point of contact for visitors, guests, and employees.
- Greet and check in visitors; manage badges and ensure compliance with onsite protocols.
- Answer and route phone calls and respond to general inquiries.
- Maintain office cleanliness, organization, and readiness for daily operations.
- Monitor and restock office supplies, snacks, equipment, and materials.
- Coordinate vendor services (cleaning, maintenance, deliveries, etc.).
- Oversee incoming/outgoing mail, packages, and courier shipments.
- Assist with scheduling onsite meetings, conference rooms, and team events.
- Prepare meeting materials, agendas, and light note‑taking when required.
- Support executives and team leads with general administrative tasks.
- Process invoices, purchasing requests, and office‑related expenses.
- Serve as the point of contact for facilities issues (IT tickets, building services, repairs).
- Ensure compliance with health, safety, and security protocols.
- Help coordinate onsite trainings, leadership visits, and employee engagement activities.
- Assist with onboarding logistics for new hires (badges, seating, equipment setup).
- Foster a positive and helpful environment for employees working onsite.
Benefits
- Top Medical/Dental/Vision offerings
- FSA/HSA
- Tuition reimbursement
- Competitive salary, 401(k) with company match
- Additional health and wellness benefits and perks
- Flexible and trusting environment where you’ll feel empowered to do your best work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
