Receptionist / Procedure Scheduler

All Things HR, LLC•Bellevue, WA

23h•$20 - $23•Onsite

About The Position

Our Innovative Pain Clinic private practice is seeking a full-time Receptionist / Procedure Scheduler to join our amazing team! This position is responsible for providing excellent customer service, scheduling appointments, entering patient data, maintaining the waiting area, and ensuring our clients overall are well taken care of. The ideal candidate has great communication skills, is technologically savvy, and has the adaptability needed to take on whatever challenges the day may bring. This position is located in our Bellevue office. We are seeking candidates to work 36 - 40 hours each week, and availability Tuesday – Friday is most important. Saturday availability is also helpful but not required. Our team must be flexible to physician schedule changes as well. This is a great position for gap year medical students or those pursuing a path in the medical field. Biology and Chemistry degrees are highly desirable, and mentorship along with a letter of recommendation would potentially be available. We offer a comprehensive compensation package: $20.00 to $23.00 per hour, DOE Spot bonus opportunities based on personal performance Annual bonus opportunity based on clinic performance

Requirements

High school diploma or equivalent required.
1+ year of medical terminology experience. (Required)
1+ year of Apple computer platform experience. (Required)
Experience assisting patients, collecting appropriate documentation, co-pays and deposits, as well as answering basic insurance questions.
Comfortable with all forms of technology and Mac/Apple products. Because our clinic is always using the most advanced technology, you will learn many valuable advanced skills here!
Must be well organized, detail-oriented and have excellent communication skills.
Working knowledge of Microsoft Office Suite.
Fun, dynamic personality.
Reliable transportation; this job requires working on-site in Bellevue.

Nice To Haves

1+ year of customer service experience. (Preferred)
Biology and Chemistry degrees are highly desirable, and mentorship along with a letter of recommendation would potentially be available.

Responsibilities

Greet and check-in patients in person and on the phone, direct flow of patients and calls according to policy. Route messages as needed to appropriate departments.
Collect and verify demographic and insurance information from patient or family member. Enter data into the information system and update patient files, according to policy.
Set up clinic e-charts, scanning, organize paperwork for clinic.
Schedule all appointments, procedures, radiology orders, lab tests as requested by Physician.
Responsible for schedule reviews to ensure all prior authorizations have been completed and patients are scheduled according to office policy.
Ensure required authorizations are present on all patient documents.
Provide information to patients regarding financial policies, registration requirements, etc.
Ensure that patient waiting areas are clean, well maintained and pleasant.
Ensure that patient needs are met while in the clinic including transportation as necessary, interpreters, scheduling of appointments and the like.
Participate in clinic training and maintenance as needed.
Room patients and gown patients appropriately.
Clean exam rooms as needed.
Maintain a professional environment.
Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the clinic in a clean and safe manner.
Monitor each provider’s schedule.
Provide general patient care service.
Maintain and file patient documents relevant to patient care.