Receptionist-Secretary

PathStone Corporation • Batavia, NY

1d

About The Position

Summary Purpose for the Position:

Provide overall reception functions and clerical support to office staff efficiently and in a professional manner. Screening and directing all incoming phone calls, receive visitors in person and via telephone, and provide routine information on a regular basis with a positive and helpful approach.

Requirements

• Candidate should possess a High School Diploma or GED and 2 years of clerical experience.
• Position requires basic arithmetic and strong written skills.
• Computer proficiency in Microsoft Word, Excel, Outlook and type 30 wpm.
• Must have technical and interpersonal skills
• Familiarity and/or experience with office equipment including computer, phone systems, fax, copier and postage meters.
• Must be able to articulate and describe housing programs.
• Must be well organized, self-motivated, dependable, professional, ability to handle multiple tasks, pay attention to detail and work well under pressure while remaining calm and tactful.
• Ability to define problems, collect data and establish facts.
• Must be punctual and a team player who works well with all departments.
• Must complete all work assigned and meet deadlines as required.

Responsibilities

• Position is responsible for screening all phone calls and receiving visitors in a professional and courteous manner.
• Ensures reception station is staffed 100% of the time.
• Maintain and operate telecommunications system console
• Direct visitors by maintaining employee and department directories
• Screen all incoming calls and direct to appropriate office personnel
• Records and relays messages
• Provide route information on a regular basis
• Sort, record, and distribute incoming mail
• Sort and distribute incoming faxes
• Maintains log of incoming checks
• Posts/meters outgoing mail; maintain confidentiality and security by following procedure
• Signs for deliveries when necessary and notifies recipients
• Keeps a clean and well organized work area
• Maintains inventory of housing applications and necessary forms
• Maintains book/calendar of agency events and room usage
• Performs routine office tasks necessary for the operation and presentation of a professional office
• Maintains a thorough working knowledge of organization policies and procedures
• Assist in managing waiting list

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED