Receptionist - Maryville, TN
About The Position
Covenant Health Urgent Care is dedicated to providing top-quality patient care to the Knoxville community. Receptionists are vital to the success of our clinical teams and crucial to providing fast, friendly, and affordable healthcare at Covenant Health Urgent Care centers. In partnership with Covenant Health, Covenant Health Urgent Care offers state-of-the-art onsite digital X-ray, EKG, and common laboratory assays 7 days per week, 8AM - 8PM. Job Description As a Receptionist, you will be responsible for direct patient care, including: Compassionately greeting and assisting patients Accurately inputting patient information Verifying insurance and collect copays Answering incoming calls with care Position Highlights Competitive Pay: Start at $16/hour with time-based raises and multiple opportunities for performance and training-related promotions. Expand your Skills & Get Promoted: Leadership and growth opportunities are available to all employees. Earn at your own pace through time-and performance-based promotions. Hours: Work three, 12-hour shifts per week (8AM-8PM).
Requirements
- High school diploma or equivalent
- 12-hour shifts (no overnights)
- Availability to work weekends
- Exceptional customer service skills
- Ability to multi-task and thrive in a fast-paced environment
- Commitment to Urgent Care Group’s core values: Kindness, Impact, Teamwork, Efficiency, and Integrity
Nice To Haves
- Experience in a healthcare facility (e.g. medical office, urgent care, ER) or with insurance providers is preferred
Responsibilities
- Compassionately greeting and assisting patients
- Accurately inputting patient information
- Verifying insurance and collect copays
- Answering incoming calls with care
Benefits
- Pay Raises: Clear, consistent path for higher pay by earning achievements for performance and positivity.
- Health Insurance: Medical, Dental, Vision, Life, and Short Term Disability insurance.
- Urgent Care: Free care for you, your spouse, and children at Covenant Urgent Care (for those carrying UCG-sponsored or other health insurance).
- Retirement: 401(k) plan with employer match.
- Paid Time Off (PTO): Vacation, sick days, and holidays.
- Support: Employee Assistance Program (EAP) with free confidential support when you need it. EAP offers counseling and resources to support your wellbeing, including legal, financial, child, eldercare, and individual (or family) counseling.
- Employee Discounts: Amazon Prime reimbursement or Sam’s, Costco, or BJs base membership
- Verizon discount
- Online ticket deals
- Associate Recognition Program: Patients and teammates can recognize you publicly for the important work you do. You can earn Amazon gift cards for providing excellent patient care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
