Receptionist - Chicago, IL

Wintrust Financial Corporation•Chicago, IL

23h•$17 - $23•Onsite

About The Position

Full-time Receptionist of the second-floor desk at 231 S. LaSalle, ensuring that all Wintrust guests receive consistent, exemplary customer service while supporting the daily office operations of 2FL and 3FL of Wintrust Financial Corporation headquarters downtown. This position is 100% in-office. Hours are Monday thru Friday, 8AM-5PM.

Requirements

Highly organized with the ability to prioritize and manage number projects of varying size and complexity with competing priorities
Excellent communication, collaboration and delegation skills
3 years of relevant experience preferably in a receptionist role.

Responsibilities

Guest Experience: Provide a branded, warm-welcoming, and efficient process. The receptionist will be the first point of contact and the "face" of the company. Polished image and business attire is a requirement.
Guest Management: Utilize Visitor Management Systems to oversee check-in/check-out process, pre-register guests and issue appropriate badges, and contact appropriate individuals upon arrival of guests.
Calendar Management of Conference Rooms/Hotel Desks: Assist staff with reserving rooms and office space. Assist with ordering meals.
Collaboration and Communication: Work with the Office Management Team and various Wintrust groups (e.g. Tech Support, Corporate Real Estate, Corporate Real Estate) that support 231 South LaSalle, including the Security Guards and JLL Building Management. Respond to general Office Management inquiries.
Front Desk Supply Management: Ensure the front desk is well supplied, clean and organized. A professional presentation of the 2FL front desk area is essential.
Mail Management: Support Office Management Team to receive packages, documents and distribute mail.
Expense Management: Support Office Management Team to track expenses.
Other: Provide other administrative support as necessary and special projects as assigned by Office Manager and Team Lead.