Receptionist

NEWPORT COUNTY COMMUNITY MENTAL HEALTH CENTER•Middletown, RI

4h•Onsite

About The Position

WHO WE ARE… Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. For more information visit our website: www.newportmentalhealth.org WHO WE ARE LOOKING FOR… Mission- Aligned: You are excited to be a part of Newport Mental Health’s mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care. Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities. Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes. Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines. WHAT WE OFFER… Excellent Health and Dental Insurance. Vacation, Sick and Personal time accrued biweekly. Minimum of 11 Holidays. Retirement program through Mutual of America. Additional supplemental insurance programs. Tuition reimbursement. Mileage reimbursement. Employer paid life insurance. Flexible spending account (FSA) and dependent care (DCA) spending accounts. WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) … We are currently seeking an experienced and service oriented Front Desk Receptionist to join our team. Our Front Desk Receptionists are the first line of communication to patients in our high volume and fast-paced medical offices, so a positive attitude and exceptional communication skills are required! The work schedule is primarily days with a rotation for evening coverage, which would be no later than 7 pm.

Requirements

High School Diploma or equivalent with 2 or more years’ experience in a busy medical office
Must have a valid driver’s license and reliable transportation to travel between locations which are all located in Middletown, RI.
Exceptional verbal communication skills with the ability to work with a variety of personalities with sensitivity.
Ability to thrive and maintain composure in a fast-paced and high-volume medical office.
Punctual, reliable and dependable.

Responsibilities

Answer incoming calls, route calls to the appropriate party and communicate messages as needed.
Greet and check-in all visitors and handle inquiries.
Collect insurance information and process co-pay/deductibles as needed.
Handle patient check-out procedures.