Receptionist, Full-Time, 3PM-11PM, Mon-Fri
About The Position
Experience the future of senior living and care as soon as you step foot into our doors. Casa de las Campanas offers upscale resort-style living in the scenic area of Rancho Bernardo. Our team of dedicated professionals strives to improve the lives of seniors in our community on a daily basis. Our campus and surroundings reflect the love that our residents have for southern California. Our unique combination of an all-inclusive lifestyle, exceptional hospitality, and stunning location is unmatched. Our well-traveled and outdoorsy senior community enjoys socializing over meals, exploring nearby trails, and taking in breathtaking views. We are currently seeking a talented Receptionist. If you want to experience a fresh perspective on senior living, join us today!
Requirements
- High school graduate
- Two or more years of customer service work experience at a concierge, front desk or similar position
- Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors
- All Employees must be able to pass background checks (fitness for duty physical, fingerprinting, employment references) as required by a licensed residential care facility.
- EOE
Nice To Haves
- One or more years of PBX experience is desirable
Responsibilities
- Answer and direct phone calls in a polite and friendly manner
- Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have
- Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- Monitors annunciator panels for emergencies and fire alarms, responds quickly and appropriately in accordance with facility policies and procedures
- Communicate clearly and professionally through 2-way radio to other departments
- Monitor lobby security
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
- Keep detailed and accurate records of visitors through Accushield
- Receive deliveries; log, sort, and distribute incoming mail and packages
- Receive, log, and distribute resident prescriptions
- Take inventory of reception supplies and restock as needed
- Maintains resident census reports
- Coordinate information distribution between the reception desk and departments as appropriate.
- Maintain the general reception filing system
- Provide general administrative support to staff and residents as needed
- Provide lunch and dinner reservations for the dining rooms
- Accepts tray order requests on Saturday and Sunday
Benefits
- An employee appreciation bonus, which is funded by our residents
- Now offering DailyPay!
- 403 (b) retirement plan with employer match
- An exceptional work environment that is both engaging and fun!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
