Receptionist - Heartwood Lodge

Trinity Health • Spring Lake, MI

1d • Onsite

About The Position

Heartwood Lodge is a compassionate and faith-based long-term care facility dedicated to providing exceptional care and support to our residents. We are seeking a highly organized and detail-oriented Receptionist to join our team and support the daily operations of our facility. The Administrative Assistant (Receptionist) will play a critical role in providing administrative and clerical support to ensure the efficient operation of the facility. This position will involve a variety of tasks, including managing communication, coordinating schedules, maintaining records, and supporting both staff and residents with administrative needs.

Requirements

• High school diploma or equivalent required; associate’s degree preferred.
• Minimum of 2 years of administrative or clerical experience, preferably in a healthcare or long-term care setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Ability to work independently and as part of a team.
• Compassionate demeanor and commitment to serving the needs of residents and staff.

Nice To Haves

• Knowledge of medical terminology and healthcare systems is a plus.

Responsibilities

• Greet visitors and direct them to the appropriate departments or personnel with warmth and professionalism.
• Answer and manage incoming phone calls, emails, and mail correspondence.
• Assist in scheduling appointments, meetings, and maintaining calendars for leadership staff.
• Maintain accurate and organized filing systems, including resident records and administrative documents.
• Prepare letters, reports, and other documents as needed.
• Support human resources functions, including onboarding new employees and maintaining personnel records.
• Order office supplies and maintain inventory levels.
• Assist with billing, data entry, and basic bookkeeping tasks.
• Collaborate with various departments to ensure administrative needs are met.
• Uphold the mission and values of the Sanctuary of Holy Cross in all interactions.

Benefits

• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually!
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day 1 Benefits - Low cost medical, dental and vision insurance plans.
• Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
• Daily-pay options
• Fast response interview times and job offers!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED