Receptionist (Olmdsted Green West)

WinnCompanies•Boston, MA

3d•$17 - $21•Onsite

About The Position

WinnCompanies is looking for a Receptionist to join our team at Olmdstead Green West, a 300-unit mixed income residential community located in Mattapan, MA. In this role, you will act as first point of contact at a Winn Managed property. Your primary responsibility is to provide a great customer service to our residents, clients and others through the telephone, face-to-face reception, mail and messages. Please note that the pay range for this position is $16.70 to $20.85 per hour. The work schedule is as follows: Monday through Friday from 8:30AM to 5:00PM.

Requirements

1 year of relevant work experience.
Excellent organizational and administrative skills.
Experience with computer systems, particularly Microsoft Office.
Ability to plan, organize, and prioritize work.
Ability to provide a high level of customer service in a professional and respectful manner.
Ability to work with a diverse group of people and personalities.

Nice To Haves

High school diploma or GED equivalent.
Previous reception experience.
Bilingual in English and Spanish.
Ability to manage multiple assignments and tasks.

Responsibilities

Answer incoming calls and transfer to appropriate contact.
Listen to resident complaints, log, and send to appropriate contacts.
Greet guest and guide them to appropriate colleagues.
Provide administrative support.
Perform special projects as assigned.
Ability to utilize Microsoft Office applications and Outlook for daily operations, communication, and record keeping.
Provide professional support to address and resolve concerns.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families