Records Support Associate

XCAL • Ashburn, VA

19h • $16 - $19

About The Position

XCAL Shooting Sports and Fitness, a family-owned business, combines its technology-driven design with uncompromising customer service to deliver a unique and fun-filled experience for shooters and fitness enthusiast of all levels. This revolutionary new concept integrates shooting sports and fitness in one convenient location. Our facility features three distinct shooting ranges, full service restaurant, large retail space, traditional as well as functional fitness, mixed martial arts dojo, spin studio, group fitness, spa services, child activity center and a host of amenities to provide an exceptional experience.
Employment at XCAL comes with an XCAL membership, flexible hours, employee lockers rooms, and discounts on products and services.
Membership Department - Records Support Associate
Department: Membership
Employment Type: Part-Time
Reports To: Membership Manager
Position Summary
XCAL is seeking a detail-oriented Records Support Associate to support the Membership Department. This entry-level role maintains accurate membership records, audits files, assists with data entry, and supports administrative processes to ensure a smooth and professional member experience. The ideal candidate is organized, dependable, and comfortable in handling confidential information.

Requirements

• Strong communication and customer service skills
• Basic computer proficiency for managing member information
• Attention to detail and accuracy
• Ability to multitask and prioritize in a fast-paced environment
• Professional and welcoming demeanor
• High school diploma required; associate degree preferred
• 1-2 years of administrative or data entry experience
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to handle confidential information with discretion
• Strong team-oriented mindset

Responsibilities

• Maintain and update membership records in internal systems
• Perform accurate data entry and assist with audits
• Organize documents and manage digital records
• Respond to internal requests for membership information
• Ensure confidentiality and proper handling of sensitive data
• Provide general administrative support to the Membership team
• Assist with member sign-ups and answering phones as needed

Benefits

• XCAL membership
• flexible hours
• employee lockers rooms
• discounts on products and services

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees