Records Technician at Meyer Dana Orthodontics

Specialty Dental Brands-SDRapid City, SD
1dOnsite

About The Position

At Meyer & Dana Orthodontics, we believe every smile tells a story—and we’re passionate about making each one extraordinary. Located in the heart of South Dakota, our Jackson Blvd office combines modern orthodontic care with a friendly, community-focused environment. We’re committed to excellence, teamwork, and creating a positive experience for every patient. The Records Technician is responsible for capturing high-quality diagnostic records that are essential to the orthodontic treatment planning process. This includes digital X-rays, intraoral and extraoral photos, and 3D scans. The ideal candidate is detail-oriented, technically skilled, and enjoys working closely with both patients and the clinical team.

Requirements

  • High school diploma or equivalent (required)
  • Comfortable working with imaging and scanning technology
  • Strong organizational and communication skills
  • Ability to remain calm, positive, and patient-focused
  • Computer proficiency and attention to digital detail

Nice To Haves

  • Passion for precision and technology
  • Team-player mentality with a proactive attitude
  • Friendly, approachable, and professional
  • Willingness to learn and grow in a clinical setting

Responsibilities

  • Greet patients and make them feel at ease prior to records appointments
  • Capture diagnostic records including: Intraoral and extraoral photographs Panoramic and cephalometric X-rays 3D iTero or intraoral scans
  • Ensure image quality and accuracy of all records
  • Upload, organize, and label patient files in the practice management system (e.g., Dolphin, Cloud9)
  • Maintain sterilization and cleanliness of records room and equipment
  • Assist with initial exams and new patient onboarding when needed
  • Support clinical staff in managing patient flow and scheduling follow-ups
  • Comply with OSHA, HIPAA, and radiation safety protocols
  • Perform equipment checks and report any maintenance issues

Benefits

  • Supportive, team-oriented environment
  • On-the-job training and development
  • Competitive compensation
  • Health and dental benefits, with 401k match and PTO/Holiday program
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