Recovery Case Manager - Homeless Services
About The Position
At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Eliot’s Homeless Services Division is seeking a dedicated Recovery Case Manager to join The Safe Haven Shelter which is a transitional shelter open 7 days a week for homeless women with severe and persistent mental illness living on the streets in Back Bay, Boston Common, and Downtown Crossing. The ideal candidate has a person-centered and strengths-based approach. The goal of our programming is to provide each individual with coaching, education, tools and access to community resources that will help them successfully maintain long-term sustained housing, financial independence and emotional well-being.
Requirements
- Bachelor’s degree in a human services field or social work or related field
- Previous experience working with people with severe and persistent mental illness
- Strong commitment to mental health recovery
- Must have a valid driver’s license and reliable transportation.
Responsibilities
- Provide side by side interventions to consumers that focus on problem solving, skills training, modeling behavior, optimism and encouragement.
- Assist the team and consumers in providing on-going assessment of symptoms and responses to staff interventions.
- Participate in the development of IAP’s (Individualized Action Plans). Promote consumers preferences and goals.
- Assist in identifying strengths, cultural preferences and motivations as it relates to goals. Support consumers in their desire for recovery and rehabilitation in the development of their goals.
- Provide interventions related to consumers IAP and as assigned by supervisor. Provide interventions that are inclusive of consumer preferences, cultural desires and community resources.
- Assist consumers in accessing consumer resources and natural support to achieve goals. Facilitate community integration according to consumers’ needs, desires and with consultation from supervisor and team staff.
- Provide interventions and support related to recovery and independence in all environments.
- Assist team members in providing support to consumers to achieve independence and rehabilitation.
- Assist consumers with accessing information and services related to medical care, nutrition, exercise and smoking cessation as appropriate. Assist consumers with accessing community resources that support these healthy areas.
Benefits
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
