Responsibilities and Duties Perform daily sales transactions and audits within the ticketing system (BOS), while accurately maintaining and balancing a cash bank Set up and manage daily beach rentals, including cabanas, beach chairs, umbrella sets, and chair rentals Monitor the mini golf course and oversee rental equipment operations Handle cash and retail sales in a professional and accurate manner Process sales for Aqua Island, kayaks, paddleboards, pedal boats, and bike rentals at Robin Lake Beach, including completion of waivers and explanation of rules and safety guidelines for each activity Attend all required staff meetings, training courses, and monthly in-service sessions Learn and execute proper rental procedures for chairs, cabanas, kayaks, paddleboards, pedal boats, mini golf, and Aqua Island Provide clear instructions and safety communication to guests prior to participation in water-based activities, including Aqua Island Park Adhere to company dress code and wear the issued uniform and nametag at all times Foster a positive, professional, and safety-focused environment for guests, team members, and the community Communicate clearly, honestly, and respectfully with guests and fellow staff members, including during high-pressure situations Complete all additional duties as outlined during staff training and onboarding Qualifications Must be 16 years of age or older and have a valid driver's license Must be able to work a flexible schedule, including weekends and all major holidays Strong interpersonal and communication skills Completion of a background check Ability to sit/stand for long periods of time and work outside in extreme weather conditions, such as heat, cold, rain, and wind Able to lift at least 50 lbs Skills & Qualifications: Be able to positively motivate and lead a team, conveying information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member. Be able to evaluate and select among alternative courses of action quickly and accurately Be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests. Be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during guest visits. Be able to assimilate complex information and data for various sources and consider, adjust or modify to meet the constraints of the need. Be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests. Be able to work with and understand financial information and data and perform basic math functions.
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Career Level
Entry Level
Education Level
No Education Listed