Recreation Program Lead - Operations

City of Greeley•Greeley, CO

4h•$15 - $22

About The Position

The Recreation Program Lead position is an integral part of the City of Greeley’s Recreation Division and is responsible for the on-site supervision and management of recreation facilities, services, programs, and events. The Recreation Program Lead will report to the Recreation Coordinator and serve as a main point of contact and staff member in charge in the absence of full-time professional staff, providing oversight and leadership to hourly staff and volunteers. Upon hire and undergoing all necessary training, the Recreation Program Lead is expected to work autonomously and exercise sound judgment, effectively serving all areas of the facility and/or program.

Requirements

One to three (1-3) years of recreation experience.
Three years of customer service experience.
Current Driver’s License including clean driving record
Current certification in CPR, First Aid, and AED or ability to obtain within 3 months of hire required.

Nice To Haves

One year of event planning and program development
Knowledge of the business and organizational structure of Colorado municipalities.
Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
Ability to self-start and take initiative in completing daily tasks and special projects.
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to establish and maintain partnerships with a variety of internal and external constituencies.
Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
Ability to work evenings

Responsibilities

Plan and facilitate positive youth-centered recreation programs.
Aids in the planning, oversight, and delivery of Greeley Recreation drop-in programming, special events, and other various services, supporting and leading other part-time staff including, but not limited to, Guest Service Representatives and Child Care Attendants.
Engages participants (and their guardians) effectively and productively in a fast-paced environment.
Explain and enforce facility and/or program rules, policies, and procedures while positively representing the City.
Provide first-rate customer support to members, guests, participants, and the public, resolving immediate concerns as best as possible with the established guidelines and framework of the facility and/or program.
Act quickly, calmly, and appropriately in emergency situations.
Support full-time professional staff with administrative tasks and projects.
Attend and assist with staff meetings and trainings
Supports the Operation Coordinator in coordinating and communicating with contracted instructors and service providers
Holds office and program hours, performing administrative tasks and program facilitation.
Performs other related duties as assigned or requested.