Reentry Support Specialist II - Jail Services

Clark County, Washington • Newport City, VT

14d • $25 - $32

About The Position

The mission of Clark County Jail Services is to promote and maintain public safety through effective correctional and reentry practices. The purpose of the Clark County Jail Reentry Program is to connect incarcerated people releasing or who are likely to release to the local Clark County community with resources to increase desistance behaviors and reduce recidivism. The Reentry Support Specialist is responsible for providing administrative support to the Clark County Jail Reentry Program. The position includes but is not limited to managing an influx of requests from incarcerated people, internal and external stakeholders, coordinating meetings and scheduling Reentry team members, grant reporting and data collection and entry, development of public facing Reentry content and managing multiple computer systems. The Support Specialist III performs the full range of administrative support functions including heavy public contact via phones and in person which is typically a major function of these positions. Duties typically include word processing, data entry, basic math calculations, processing forms and other paperwork, and filing. This is the journey or full working level in the Support Specialist series and requires experience in an administrative support role. Positions in this classification generally are responsible for the more complex administrative support functions and those requiring in-depth expertise in the functions and services of the department. Duties typically include processing of materials, research and analysis, use of various computer applications and other administrative support functions. Support Specialist’s III may also be responsible for providing technical assistance and guidance to other branches and county departments. Closing Date: Open until filled.

Requirements

• High school graduate or GED
• United States citizenship or Permanent Resident Alien required
• Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; multi-line telephone, email and internet, word processing, spreadsheet, database and other computer applications, records management, accounting and others
• Knowledge of: general office procedures and practices; technical and/or specialized functions, policies and procedures of the work unit; advance knowledge and skills in applicable computer applications; effective business correspondence including spelling, grammar and punctuation
• Ability to: establish and maintain cooperative and effective working relationships; master the more complex department services and functions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively in written form

Nice To Haves

• Two to four years of college or business school training is highly desirable
• Experience in law enforcement, corrections or public services highly desirable. However, this expertise is not required at entry into the classification.

Responsibilities

• Prepares correspondence and other documents
• Gathers and compiles information and prepares reports and analyses in response to complex and or urgent issues or as assigned
• Provides direct customer service in the more complex service areas
• Develops and maintains computer databases or manual records systems
• Uses spreadsheets to track, analyze, and report quantitative information
• Processes forms, applications, service requests, and payments
• Develops or recommends new policies, systems, work procedures, and methods
• Implements new procedures and systems and trains staff
• Coordinates and organizes meetings, activities, and functions
• Schedules rooms, assures notification of participants, arranges for necessary equipment and supplies, assists, guides, or trains other employees
• May assume charge of support functions and staff in the absence of a supervisor or manager
• Other duties as assigned

Benefits

• Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation.
• Some types of employees in some positions and bargaining units might have different benefits and additional compensation.
• More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits.
• Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.
• All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice.
• For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED