Reference Specialist

INFORMDATA LLCKennesaw, GA
1d$14Onsite

About The Position

The Reference Specialist is responsible for collecting personal and professional reference information from candidates, as well as verifying rental history details with landlords. This role is essential to ensuring the accuracy and reliability of the data we provide. At InformData, we are committed to delivering precise, trustworthy information while fostering a culture of integrity and building lasting relationships with our clients. Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.

Requirements

  • Handle inbound and outbound calls as well as emails to professional and personal references to obtain candidate information.
  • Handle Inbound and outbound calls to landlords for tenant verifications.
  • Maintain professionalism on calls and in all internal and external communications
  • Maintain and improve quality of results by adhering to standards and guidelines
  • Handle escalated cases to obtain reference and tenant verifications

Responsibilities

  • Handle inbound and outbound calls as well as emails to professional and personal references to obtain candidate information.
  • Handle Inbound and outbound calls to landlords for tenant verifications.
  • Maintain professionalism on calls and in all internal and external communications
  • Maintain and improve quality of results by adhering to standards and guidelines
  • Handle escalated cases to obtain reference and tenant verifications
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