Referral Coordinator

Methodist Health System•Dallas, TX

About The Position

Job Summary: The Referral Coordinator will provide support to the Methodist Orthopedic Specialist group. The Referral Coordinator will serve as the main point of contact into the Methodist Orthopedic Specialist clinics as it relates to incoming calls, appointment scheduling, and follow up calls related to patient referrals. The Referral Coordinator will also serve as a liaison between the referral departments, Methodist Medical Group clinical practices and associated medical neighborhood. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025

Requirements

5+ years of professional medical knowledge in a practice setting
Strong EMR Experience
Strong Microsoft Experience

Nice To Haves

College degree a plus
Bilingual a plus

Responsibilities

Ensure referral is obtained as needed
Follow up with PCPs and insurance to ensure referral is active and accurate
Request medical records, imaging and any other documents needed
Update registration
If new patient, input all patient information (demographics, insurance, etc.)
Schedule new patient appointments
Send new patient paperwork via MyChart
Works WQ 11874 (Referred To)
Work Leading Reach and Right Fax referrals, added to Epic
Always attach referral to visit appointment
Ensures all requested patient referrals are completed within the established department time-frame criteria.
Performs other duties as directed by the Practice Manager