Referral Specialist SAMF Surgical Services, Full Time

About the position

Reporting to the Practice Manager, this position assists with the overall coordination of primary care referrals, as well as provider relations. The incumbent obtains authorizations, tracks referrals, verifies insurance information, and coordinates care for patients.

Responsibilities

• Assist with the overall coordination of primary care referrals.
• Obtain authorizations for referrals.
• Track referrals and verify insurance information.
• Coordinate care for patients.

Requirements

• High School Diploma or equivalent is required.
• Two (2) years of experience as a referral specialist in a medical office is required.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Effective problem-solving, planning, and organizational skills are required.
• Demonstrated ability to show initiative and decision-making skills is required.
• Ability to communicate effectively both written and oral is required.
• Ability to operate office equipment and manage workload with strong typing skills is required.
• Ability to handle matters with strict confidentiality is required.
• Ability to demonstrate outstanding performance in a team environment while providing a strong customer service focus is a must.

Nice-to-haves

• Some college is preferred.