Refinery Site Manager (Downstream Chemicals) - Lemont, IL

Baker Hughes•Shorewood, IN

1d•Onsite

About The Position

Are you passionate about leading a team, building relationships, and delivering value to ensure customer success? Do you enjoy troubleshooting technical issues and developing solutions to meet customer’s needs? Join our Downstream Chemicals Team Our Downstream Chemicals Team utilizes technology consisting of specialty chemicals, equipment, digital tools and over 100 years of industry knowledge to deliver value to our customers. The Downstream Chemicals Team leverages our expertise to provide best-in-class technology and support to optimize process, finished fuels and water treatment applications within the refineries where we operate. Partner with the best As a Refinery Site Manager, you will provide a vital service by implementing, monitoring, troubleshooting, and evaluating chemical treatment programs. You will take ownership of a key customer account to ensure they have the services and products required to operate safely and efficiently. You will be responsible for leading and developing a collaborative team to solve complex and interesting technical problems.

Requirements

Have a Bachelor’s degree in chemical engineering (preferred) or similar discipline.
Have a minimum of 10 years’ experience in Refining, supporting hydrocarbon process and finished fuels additives treatment programs.
Possess strong understanding of industrial chemical treatment technology and sales process.
Have strong mechanical aptitude and troubleshooting skills.
Have previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation.
Have a comprehensive understanding of customer requirements and refinery market conditions.
Have ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner.
Demonstrate proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook).
Be able to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle).
Possess A TWIC Card or have the ability to obtain a TWIC Card.
Reside in a commutable distance to Lemont, IL.
Typical hours will be Monday – Friday, 7am - 4pm (must be willing and able to support the business after hours as-required)

Responsibilities

Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers
Managing a team of Account Representatives and Technicians at our customer’s location in Lemont, IL
Developing trusted relationships with customers and cross-functional teams to promote collaboration
Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L
Identifying and coordinating numerous projects of varying complexity to bring value to our customers
Routine monitoring and reporting of performance of existing treatment programs
Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers
Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers
Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations
Managing chemical inventories and deliveries at the customer location

Benefits

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources
Dependent Care
Additional elected or voluntary benefit
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.