Region Project Coordinator

Group CBS•Ashland, KY

About The Position

Support and assist field service team members. Review and document team’s field service work, including customer communications, sales, job estimating, proposals, scheduling, reports and billing.

Requirements

Analyze situations and adopt effective courses of action.
Maintain a superior level of attention to detail.
Work effectively with other team members and customers.
Respond effectively to sensitive inquiries or complaints.
Read, analyze and interpret complex documents.
Produce written documents and emails with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
Work on a computer and utilize or learn business management software, Microsoft Word and Excel and other essential software programs as they are introduced.
Strong organizational, communication and problem solving skills.
Ability to multitask, prioritize and work well under pressure to meet goals and deadlines.
Ability to work independently while utilizing excellent judgement.
Requires a High School Diploma or GED.
2 to 4 years of experience in a corporate environment in an administrative role required.
Must be able to pass a pre-employment criminal background check, education verification, motor vehicle report, an approved hair and urine drug screen, as well as periodic, unannounced random testing.
Must have a valid driver’s license.

Nice To Haves

Previous experience working for a service contractor is a plus.

Responsibilities

Coordinate service schedules, including client specific training requirements.
Assist managers and sales teams in the daily operations and management of business activities.
Monitor, report, and assist with business operations to meet customer expectations and company goals.
Liaison between customer and management to ensure effective operations delivery.
Coordinate and manage project details and tasks to ensure project delivery within budget and timelines.
Ensure compliance with inter-company standards and procedures.
Maintain clear and accurate operations documents and procedures for reference purposes.
Review regional staff time and expenses according to payroll schedule.
Assist in managing customer expectations, internal and external deliverables.
Assist with receiving, reviewing and completing routine paperwork.
Assist with credit card reconciliations and tracking of expense reports.
Assist with the review, organization, and classification of various vendor invoices.
Liaison between regions and the corporate finance department for a/p and a/r management.
Provides administrative support or assistance to other team members and regions.
Partner with Corporate HR on a monthly basis, to plan and lead quarterly team building events for assigned region.