Regional Account Manager – Baltimore, MD

Moderna

2d • Remote

About The Position

The Role Moderna is seeking a team of experienced candidate to support the commercialization of Moderna’s groundbreaking vaccine portfolio. In this role, you will be joining Moderna at both an exciting, as well as critical time as we commercialize our respiratory vaccine pipeline. Reporting to the Senior Director, you will be responsible for developing and enhancing customer relationships with largest vaccinators throughout your region. This includes Regional Health Systems, State Awardees/VFC, Federally Qualified Health Centers, Contracting Entities, Physician Groups and Specialty Providers. You will develop expert knowledge of Moderna’s respiratory vaccine portfolio/mRNA platform and use this along with your knowledge of strategic customer requirements to expand vaccination rates and achieve account sales targets. To be successful, you must thrive in a fast-paced, team environment and excel at developing high-level customer relationships with the procurement, business development, clinical, operational, trade management, and marketing teams within your region’s largest providers of health care services. This role is based remotely.

Requirements

• Bachelor’s Degree required
• Minimum 10 years of experience in pharmaceutical/biotech account strategy and account management

Nice To Haves

• Prior experience in vaccines is highly preferred
• Knowledge and understanding of product reimbursement
• Demonstrated prior experience with establishing and consistently meeting or exceeding business development targets
• Experience in a startup environment, preferably launching new vaccines or medicines
• Experience working with complex Academic Medical Centers & teaching hospitals
• Working Knowledge of capitated and risk-based providers and fundamentals of value-based care
• Demonstrated track record of building and driving volume and profitable revenue growth with key corporate or private sector accounts
• Ability to collaborate among a range of key areas (marketing, field team, communications, promotion, physician, trade and consumer channels, pricing and contracting, and/or buyers).
• Strong portfolio of commercial skills obtained through experience and application with track record of delivery including negotiation, building a financial business case & working within commercial teams.
• Must be comfortable with ambiguity and a fast-paced, highly dynamic environment that is being defined in real-time. You should be driven and willing to think creatively and pursue new or novel approaches to business and market development.
• The fast-moving market for vaccines will require a high degree of adaptability and trust building with key accounts
• Experience leveraging data and digital enablement tools to prioritize opportunities across a dynamic landscape of potential and targeted regional accounts
• Excellent communication, presentation, collaboration and influencing skills across internal and external stakeholders
• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative

Responsibilities

• Develop strategic account plans that will enhance customer relationships, achieve sales targets, facilitate retention and growth within key customers (IDNs, Health Systems, FQHCs, Awardees, Physician Groups, Contracting Entities, etc) to support and oversee successful communication and negotiation
• Act as the primary point of contact for Moderna for a defined set of accounts, analyzing and understanding sales trends for product sales to each account, achieving defined goals and objectives, developing expert knowledge of the products offered by the company to ensure an excellent understanding of the customer requirements and promoting a mutually beneficial business relationship while adhering to Moderna Core Values and Mindsets
• Work with your Sr. Director, within channels to establish & execute tactical initiatives reflected in dedicated business plans, which align with the business unit objectives.
• Analyze account objectives for each product and develop strategic/tactical plans to accomplish brand business objectives
• Develop and maintain contacts within the industry to obtain environmental, competitive, and product-specific information
• Build and maintain long-term relationships within defined customer bases to ensure customer alignment and create a foundation for new business
• Collaborate and partner with internal and external stakeholders to enhance Moderna’s position in the market
• Responsible for cultivating a close relationship with cross functional team colleagues in Medical Affairs, Marketing, Distribution / Logistics, Strategic Partnerships, Customer Service, and Public Affairs departments to implement corporate, operational (shipping/inventory), market access and brand specific strategies and tactics
• Represent Moderna at key trade and customer meetings / conferences.
• Promote Moderna portfolio of products to key customers that drives differentiation for Moderna and successful long-term business relationships
• Collaborate with appropriate Moderna business teams, marketing, and medical affairs to ensure alignment and full utilization of resources at account level. This includes utilization of marketing materials, execution of in-services, development, and execution of marketing or other service agreements
• Liaise with Contracts, Customer Operations, Legal, HR, and Finance to ensure successful outcomes for the channels responsible.

Benefits

• Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investment opportunities to help you plan for the future
• Location-specific perks and extras

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level