Regional Clinical Training Specialist (Remote)

Envista Dentistry•Detroit, MI

18h•Remote

About The Position

POSITION SUMMARY: The primary function of the DEXIS R egional Clinical Training Specialist is to provide hands-on and/or remote post-sale product training on digital intraoral imaging products to customers in a clinical setting. Additional training opportunities will include imaging software and related technology. The Regional Clinical Training Specialist will also serve as source for training escalations within the territory. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs. This position will support accounts in the North Central region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct end-user training on supported DEXIS imaging products Reporting and maintaining documentation on completed trainings Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs Initial point of escalation and investigation in relation to clinical training within their territory Provides support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory Attend tradeshow and educational events in their territory for clinical representation and assistance Obtain certification on supported products and recertification as necessary Manage priorities and timelines well and be comfortable in a fast-paced environment Strong interpersonal face-to-face, phone, and email skills and a strong customer focus This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary Frequently interacts with all functional departments Frequently interacts with customer and key experts Travel up to 75% as dictated by business needs Perform other duties or special projects as assigned

Requirements

Associate's degree or equivalent certification and/or licenses
5 years hands-on clinical dental experience with at least 2 years of experience in a customer facing position
Proven experience utilizing dental imaging equipment including digital intraoral scanner (IOS)
Experience in managing multiple projects simultaneously
Proven ability to work remotely and independently.
Organizational skills and the ability to prioritize, plan, and execute are key success factors in this position.
Exceptional interpersonal and communication skills.
Valid state driver's license and a clean driving record
Travel up to 75% as dictated by business needs

Nice To Haves

Bachelor's degree or equivalent combination of education and experience
2+ years of training experience within a clinical setting
Experience in managing multiple projects simultaneously
Demonstrated ability to work independently
Advanced knowledge of radiology a plus
Experience with Microsoft Dynamics
Advanced Microsoft Office proficiency

Responsibilities

Conduct end-user training on supported DEXIS imaging products
Reporting and maintaining documentation on completed trainings
Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs
Initial point of escalation and investigation in relation to clinical training within their territory
Provides support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory
Attend tradeshow and educational events in their territory for clinical representation and assistance
Obtain certification on supported products and recertification as necessary
Manage priorities and timelines well and be comfortable in a fast-paced environment
Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
Frequently interacts with all functional departments
Frequently interacts with customer and key experts
Perform other duties or special projects as assigned