Regional Coordinator

Bonadio•Dallas, TX

5d•Onsite

About The Position

The Bonadio Group is currently seeking a Regional Coordinator in our Dallas, Texas office. This person is responsible for performing office support activities for multiple Partners and employees which will include, but is not limited to, providing direct support to the Regional Managing Partner, assisting the Director of Administrative Operations and Regional Manager with employee and facility needs. This role is an in-office position.

Requirements

A minimum of three years of events planning, facilities, reception, or relevant experience
A minimum of an associate’s degree or a high school diploma, GED with equivalent work experience
A minimum three years of proven customer service success
Knowledge of typical office methods and procedures, electronic filing, scanning, telephone techniques, and office equipment, as well as business English communication, spelling, grammar, and punctuation

Responsibilities

Assist the Regional Managing Partner with the planning and execution of all office, culture, community and external events
Assist the Regional Managing Partner with oversight of the office retention budget, including events and office-wide food ordering and expense tracking
Assist Regional Manager and others with firmwide meetings and conferences such as &More Day, Purpose Day, and Regional Holiday party, as needed
As directed by the Regional Manager, assist in the oversight of facility needs including major repairs, vendor relationships, office equipment, housekeeping and hospitality services, janitorial requirements, holiday décor, office safety, furniture needs, etc.
Assist with seating for new hires, seasonal staff, promotions, etc., including location assignment, map update and distribution, and cube or office set up
As directed by the Regional Managing Partner, communicate to all firm employees any office closures or delays, utilizing designated firm procedures
Assist Regional Manager with building security needs and schedule changes for office holidays and other closures
Front desk coverage including greeting visitors, answering phones, all facets of incoming and outgoing mail (including special services packages), and arranging for alternative front desk coverage with other administrative staff during anticipated absences, breaks, Paid Time Off, etc. utilizing the rotating duties schedule for assistance
Consistently be present at the front desk and greet visitors promptly and professionally; answer all incoming calls, including providing back-up phone coverage for other offices as needed; professionally and effectively handle in-person and electronic mail communications with internal personnel as well as external clients; providing excellent client service skills and upholding strict client/firm confidentiality; provide enthusiastic, responsive service to all clients, visitors and co-workers; maintain an attractive reception area and conference rooms
Assist with the picking up of client documents including confidential tax returns and ensuring signing of e-file forms (as directed)
Assist other administrative staff as requested
Assist with other needs including car rental arrangements, placing lunch orders, and other office-wide needs, time and expense entry
Ability to cross-train new administrative staff, enabling them to provide front desk backup assistance as needed
Develop and maintain the technological skills required to function at peak efficiency, participating in training programs as required