Regional Coordinator

Millennium Physician Group•Winter Haven, FL

About The Position

The Regional Coordinator assists the Regional Market Director and practice leadership in the overall efficiency, effectiveness and consistency of operational processes. The Regional Coordinator analyzes and synthesizes data from multiple sources, to identify trends and root cause that drive a proactive improvement approach.

Responsibilities

Partner with Regional leadership to establish routine list of reports for consistent analysis (e.g., overtime, visit analysis, PIVT, rounding, Athena buckets, missing slips, open encounters).
Collect data from practices and produce reports (e.g., provider time off).
Compare data from multiple sources to identify regional trends, areas of concern (i.e., outliers) for further review by Regional/practice leadership, and action steps to initiate improvements.
Perform site visits to validate key processes (e.g., AIDET, FOBT kits).
Partner with Compliance and Process Improvement Support Lead to ensure policies, procedures and best practice workflows are fully operationalized.
Participate in project meetings to assist in developing implementation strategies for strategic initiatives and corporate priorities.
Track open items, initiate follow ups and perform implementation tasks on behalf of region (e.g., after hours call process).
Partner with acquisition team to design optimal workflows (e.g., ordering of/access to ancillary services, referrals, specialty services), monitor key performance indicators during transition, and identify areas of concern for attention of Regional/practice leadership.
Partner with Operations Trainers during acquisitions to help oversee completion of training plans, progress with mentoring programs, and assessment of key competencies.
Work with practice leaders to organize and support regional meetings and outreach programs (PODs, Regional PMs, Open Houses, Sponsored events, etc.).
Partner with corporate departments on behalf of practice leadership for support of special projects (marketing initiatives, pilot programs, facility enhancements, equipment upgrades).