Regional Director of Operations

North American Dental GroupAtlanta, GA
1d

About The Position

Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding principle is empathy, and it allows us to focus on the big picture of what our work is all about: putting every patient first, every visit. Do you have the drive and passion for helping others improve the dental field in the way that we do? Come join our team— assist us in pioneering a new culture of dentistry.

Requirements

  • Three (3) years of Multi-Office Supervisory or Management experience is highly preferred
  • Familiarity with dental software and Microsoft Office products with the ability to learn new programs and analyze data
  • Commitment to providing exceptional service, support, and education to patients and team members
  • Ability and willingness to travel frequently across multiple office locations spanning 2-3 hours driving distance. In some cases, the responsibilities of this role may require overnight travel. All travel expenses are covered by the company.
  • Ability and willingness to travel to off-site leadership meetings a few times a year.

Responsibilities

  • Oversee the daily administrative operations of our dental practices (Orthodontics) within the Greater Atlanta region, providing leadership and guidance on employee relations, patient relations, and achieving administrative operational goals.
  • Additonally, you will oversee our 4 specialty practices in the Nashville area.
  • Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operations expenses.
  • Conduct financial report review, revenue posting, and staff payroll.
  • Build strong and productive partnerships with dentists and office teams, while making effective decisions based on data analysis, organizational observations, and cost controls.
  • Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and core values.
  • Recruit, hire, develop, and retain high-performance teams through training/education, coaching, expectation setting, and accountability, while also ensuring compliance with all operational standards and regulations.
  • Work collaboratively with organizational departments to ensure consistent communication with Vice President of Operations and executive team regarding challenges, action plans, and process improvements.

Benefits

  • A comprehensive benefits package including 401k
  • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
  • Constant opportunities for career growth and continuing education
  • A professional and flexible atmosphere that allows for freedom and individuality – enabling our team to always strive to do what’s best for the patient
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