Regional Director of Sales - Lifestyle, Americas

Hyatt • New York, NY

112d • $156,750 - $199,500

About The Position

The Regional Director of Sales - Lifestyle, Americas has the direct oversight of the topline Sales operations of multiple full-service (managed) hotels. This individual will be responsible for providing strategic leadership with the sales and marketing budget and business plans, forecasts, and goal-setting targets. They are critical in keeping the hotel teams motivated and leading all communication and development in creating topline business strategies to drive results. The role is responsible for support with hiring and aspects of performance accountability and management. Requires ability to think bold and establish protocols and guidelines to drive change and inspiration. This role requires strong communication, critical-thinking skills, and collaboration across teams, regions, and functions within a highly matrixed organization.

Requirements

• Minimum 10-15 years of hotel sales experience.
• Minimum 5-10 years in Director of Sales or similar team leadership role demonstrating success in developing and executing the sales strategy.
• Strong knowledge and understanding of the pre-opening experience and ramp process.
• High proficiency in all Microsoft Suite applications (Word, Excel, PowerPoint, Point).
• High proficiency with Hyatt (or comparable) CRM, event management, and RFP systems.
• Ability to travel, primarily domestically, throughout assigned territory/region - approximately 60%.

Nice To Haves

• Experience within a Hyatt-branded full-service hotel is preferred.

Responsibilities

• Interface directly with all stakeholders including owners, property teams, and regional teams.
• Engage closely with properties to ensure the Strategic Revenue Plan is appropriately aligned to achieve ownership expectations.
• Liaise between property and corporate teams to ensure the full activation of corporate Commercial resources.
• Assist in the establishment and refinement of the Strategic Revenue Plan, Cross over goals, topline revenue generation strategy, and team deployment.
• Drive performance to a stabilized level with continuous improvement acknowledged, and owner satisfaction galvanized.
• Accountable for revenue and sales objectives of multiple hotels within their region/segment.
• Involvement with hotel budget and forecasting, revenue targets, and sales quotas.
• Assist in the development of standards by product type.
• Manage human resource planning of the sales force for assigned hotels.
• Oversight of budget and forecast strategies.
• Maintain open communication with senior leaders.
• Develop strategies for continual improvement.
• Conduct MORs and audits to ensure accurate financial reporting, account deployment, and tactical sales planning.
• Provide corporate office, customers, and SVP - Field Operations with sales support and expertise on assigned hotels.
• Act as a conduit between corporations and hotels to execute corporate revenue generation initiatives and handle sales issues.
• Represent Hyatt at select ownership meetings as the revenue generation expert.
• Assist Hyatt Development and SVPs with market intelligence on proposed new Hyatt products.

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally.
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
• Paid Time Off, Medical, Dental, Vision, 401K with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation