Regional Director Operations in Washington - Mental Health 901
About The Position
At Telecare, we don’t just operate programs—we transform lives through recovery-focused behavioral health services. Our leaders are at the center of that mission. We are seeking a Regional Director of Operations (RDO) to lead a portfolio of programs across Northern Washington. This high-visibility role drives clinical excellence, workforce stability, financial performance, and strategic growth in partnership with county and state stakeholders. If you are a mission-driven, people-first leader who thrives in complex environments, this is your opportunity to make a meaningful impact at scale. As an RDO, you connect strategy to execution—driving measurable outcomes across multiple programs, including: Quality care for individuals with serious mental illness Workforce engagement and retention Strong county and state partnerships Financial health and sustainability
Requirements
- 10+ years of progressive healthcare operations leadership
- Multi-site leadership experience (behavioral health preferred)
- Master’s degree in a related field
- Strong knowledge of labor relations and employment practices
- Proven success driving operational and financial outcomes
Nice To Haves
- High emotional intelligence and self-awareness
- Strong financial and operational acumen
- Proven ability to lead through change and complexity
- Skilled at building, developing, and holding teams accountable
- Ability to influence across clinical, HR, finance, and external partners
Responsibilities
- Lead Regional Operations
- Oversee multiple programs with full accountability for performance
- Execute strategic goals aligned with Telecare’s mission
- Drive Clinical Quality
- Ensure safe, recovery-oriented care
- Lead quality improvement and compliance efforts
- Build High-Performing Teams
- Coach and develop Program Administrators
- Strengthen recruitment, retention, and engagement
- Strengthen Partnerships
- Partner with county and state stakeholders
- Represent Telecare across community and regulatory settings
- Own Financial Performance
- Manage budgets, FTE alignment, and expenses
- Identify opportunities for efficiency and growth
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
501-1,000 employees
