Regional Director (65963)

Volunteers Of America Western Washington•Seattle, WA

About The Position

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization. GENERAL FUNCTION: The Regional Director is responsible for the overall function and health of their respective region. This position works with the Developmental Disabilities Administration and other organizations in support of developmentally disabled adults. Responsible for supervising and supporting the Program Managers, Case Manager and Financial Specialist of their region in the day-to-day function of their positions and daily operations of the program. In coordination with the Senior Director and Human Resources Director, the Regional Director is responsible for the personnel functions of all Disability Services employees in their assigned county.

Requirements

BA in a related area plus 3-5 years management level experience working with developmentally disabled adults; may use an equivalent combination of education and experience.
Requires a high level of professionalism with strong administrative skills.
Must be organized and able to work independently as well as have experience in supervision.
Knowledgeable and skilled in all MS Office applications.
Effective organizational and interpersonal skills including written and verbal communication skills.
Accepts responsibility for one’s own actions and follows through on commitments.
Must have a valid driver’s license and reliable transportation.
Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in multi-cultural situations.
Must be able to pass required background check.

Responsibilities

Responsible for the overall operations of their assigned region
Supervises and provides leadership to Program Managers, Case Manager and Financial Specialist
Coordinates and communicates with clients and guardians regarding program issues
Participates on Quality Assurance Team
Maintains performance evaluations for Program Managers and Case Manager
Works in conjunction with the Director of Operations to assure all state required documents are handled in a timely fashion
Communicates regularly with DDA, clients, parents, and guardians and provides feedback to key Disability Services personnel
Initially meets with new client referrals and their families. Assesses the client for suitable placement in the program. Arranges for tours of the program for parents and potential new clients
Becomes familiar and knowledgeable with VOA/DS policies and procedures, DDA/WAC regulations, and DSHS mandatory reporting requirements
Manages usage of contracted state hours for all sites in their assigned region
Attends DDA provider meetings and all rate setting meetings
Maintains an audit-ready status in their assigned county in conjunction with the Quality Assurance team
Obtains all agency trainings and able to meet the DDA qualifications for working alone with clients on site
Assists with finding shift coverage, including working on site, depending on the needs of the program
Completes other duties as assigned
Responsible for oversight of employee discipline and training within assigned county
Participates in the hiring process of all new employees
Provides oversight to the completion of all client support plans and participates in the creation of new plans and client protocols as needed