Regional Manager (North Carolina)

BibliU•Charlotte, NC

1d•Remote

About The Position

The Regional Manager directly reports to the Vice President of Retail and over-sees operations and personnel at the college retail bookstores placed under his/her direction. Construct and direct budget goals of the designated region. Facilitate converting print materials to digital access. Execute Company customer service initiatives. Oversee acquisition and maintenance of digital access, textbook and merchandise inventory. Hiring and training of bookstore personnel. Company procedure and job related training. Professional representation of the Company. What you will be doing: Oversight of store managers in the designated region. Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term. Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders. Fiscal Responsibilities: Supervise the construction of budgets for stores in the designated region. Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return. Prepare weekly financial “snapshot” reports for each store. Public Relations: Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations. Participate in outreach to prospective customers. Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers. Personnel: Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets.

Requirements

Four (4) years of college or its equivalent.
Three (3) to five (5) years management experience in a multi-unit college bookstore or retail operation.
Successful retailing experience including profitability, budgeting, merchandising, promotion and staffing.
Ability to accommodate extensive travel schedule
Strong analytical skills
Expert team building skills
Effective leader, mentor, and coach
Demonstrated administrative skills
Basic accounting skills
Strong organizational skills with attention to detail
Excellent verbal and written communication skills

Nice To Haves

Bachelor’s (preferred)
Textbook experience is a plus.

Responsibilities

Oversight of store managers in the designated region.
Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term.
Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs
Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders.
Supervise the construction of budgets for stores in the designated region.
Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return.
Prepare weekly financial “snapshot” reports for each store.
Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations.
Participate in outreach to prospective customers.
Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers.
Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets.