Regional Marketing Coordinator

NearU, and Affiliate Regional HVAC BranchesCharlotte, NC
9d

About The Position

The Field Marketing Coordinator will be a key player in supporting NearU’s local branch marketing efforts across HVAC, Plumbing, and Electrical services. This role bridges corporate strategy and branch-level execution, ensuring our teams have the marketing tools, events, and activations they need to drive customer acquisition and retention. Because our services are demand-based (not everyday purchases), the ideal candidate will understand how to market across multiple service areas, tailoring activations to create urgency, trust, and long-term customer loyalty.

Requirements

  • 2+ years of marketing, field support, or administrative coordination experience (multi-unit, service-based, or demand-driven industries strongly preferred).
  • Highly organized, energetic, and detail-focused with excellent time management skills.
  • Strong communication and interpersonal skills with the ability to build relationships across multiple teams.
  • Experience with customer-facing service or retail businesses, especially those requiring trust-building in non-recurring, demand-based purchase cycles.
  • Comfortable juggling multiple projects and deadlines in a fast-paced, high-growth environment.
  • Willingness and ability to travel to support branch marketing activations as needed.

Responsibilities

  • Serve as the primary marketing partner for assigned branch General Managers and Operations leaders.
  • Align marketing initiatives with revenue goals and seasonal demand
  • Conduct regular check-ins with field leadership to identify opportunities in HVAC, Plumbing, and Electrical service lines.
  • Ensure branch and internal teams understand promotions, financing offers, memberships, and cross-trade opportunities.
  • Support local market competitiveness through structured planning and proactive communication.
  • Lead rollout and localization of enterprise campaigns across HVAC, Plumbing, and Electrical.
  • Ensure seasonal promotions (tune-ups, inspections, replacements, tax incentives, water heaters, etc.) align with operational readiness.
  • Drive cross-trade marketing initiatives to increase lifetime customer value.
  • Coordinate with digital, paid media, CRM, and call center teams to ensure campaigns convert to booked revenue.
  • Partner with operations to ensure marketing supports both demand creation and demand capture.
  • Monitor inbound lead flow, booking rates, average ticket trends, and install pipeline.
  • Identify underperforming markets and implement corrective marketing actions.
  • Support membership growth and retention initiatives.
  • Assist with technician enablement materials
  • Oversee planning and execution of: Home shows Community events Sponsorships Grassroots activations
  • Standardize local activation playbooks for scalability.
  • Manage local marketing budgets across assigned markets.
  • Track campaign performance, cost per lead, booked revenue, and ROI.
  • Provide structured reporting and actionable insights to leadership.
  • Recommend reallocation of spend based on performance and market dynamics.
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