Regional Operations Co-Op

Johnson & Johnson Innovative Medicine•Raritan, NJ

8d•$23 - $52

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for Regional Operations Co-Op to be in Raritan, NJ. The Co-op term is from July, 2026 to December, 2026. Full time requirement (40 hours per week). Purpose: This position develops leaders within the Customer Support Services organization of the Johnson & Johnson Family of Companies to gain a working knowledge of Johnson & Johnson’s Medtech customers, sales practices, supply chain logistics, distribution and transportation networks, revenue practices and team dynamics. Candidates will be part of a team. Co-Ops own a set of reports that they are required to distribute. They will build relationships and partner with internal partners to decrease costs and streamline processes. Co-Ops will collaborate with cross-functional and matrix team business partners, as well as trade customers on initiatives. Innovation, process improvement and teamwork are essential components of the position. Upon mastery of the day-to-day business activities, demonstrated ability to identify and drive process improvements and consistent achievement of key organizational metrics, Co-Ops are able to apply Process Excellence (Six Sigma) methodology to lead projects from root cause analysis to solution implementation.

Requirements

Completion of Undergraduate Freshman year at an accredited University is required.
Currently pursuing a bachelor’s degree in Supply Chain, Data Analytics, Communications, or related fields.
Have a cumulative GPA of 3.2 or higher, which is reflective of all college coursework.
Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or green card) at the time of application or in the future.
Students currently on CPT, OPT, or STEM OPT usually requires future sponsorship for long term employment and do not meet the requirements for this program unless eligible for an alternative long-term status that does not require company sponsorship.
Business Acumen: Demonstrates an understanding of the supported franchises and business processes needed to achieve results. Understands relevant products and applies this knowledge to day-to-day responsibilities.
Communications (Collaboration & Teaming): Effectively uses listening, verbal, and written skills to share information and achieve desired outcomes in a professional manner.
Customer Focus|: Demonstrates an understanding of the needs of the sales organization and of external customers to ensure field and customer satisfaction.
Development and Goal Setting (Organization & Talent Development): Collaborates with supervisor to identify strengths and development areas and implement personal development plan. Accepts constructive feedback and participates in continuous learning.
Flexibility and Innovation (Self-Awareness & Adaptability and Prudent Risk Taking): Demonstrates flexibility and implements innovative ways to enhance the way work is done.
Problem Solving (Sense of Urgency, Intellectual Curiosity, and Prudent Risk Taking): Identifies and analyzes problems, issues and situations. Identifies solutions and follows through to assess progress and ensure positive results.
Teamwork (Collaboration and Teaming): Builds professional relationships across functions and sites with internal and external partners and collaborates to achieve shared goals.
Information and Technology (Intellectual Curiosity): Information and Technology (Intellectual Curiosity): Effectively uses job related information technology and tools to achieve results. Thorough working knowledge to utilize the appropriate systems to achieve business requirements.

Nice To Haves

Support Services such as SAP, Genesys Cloud, Microsoft Excel and Power Point, Salesforce as a plus.
Data management and develop a strong working knowledge of various systems and applications used by Customer.

Responsibilities

This role has direct interaction with our internal Regional Operation Team members daily. All interactions with our customers are to be handled in a professional, helpful and timely fashion to ensure the highest level of customer satisfaction and ensuring attention to compliance requirements.
Supports Regional Operations in the execution of schedule adjustments, identify opportunities for process improvements, and create strategies to keep consistency, simplicity, & accountability.
Manage the Daily Attendance records
Create and distribute the daily attendance reports to all Regional Customer Support Supervisors
Facilitate monthly Regional Operations Metrics and Action Planning (MAP) meetings, create the agenda, document meeting minutes of action items, and update and maintain the action item tracker
Update and maintain the Regional Operations KPIs Dashboard
Reformat Standard Operation Procedure (SOP) and Work Instruction (WI) updates for processes managed through Document Management System, truVault. Review all SOP and WI referenced and utilized for Co-op daily activities. Identify those documents where updates are required and complete modifications for review and upload to the JJHCS truVault Document Portal. Create any new SOPs or WIs as required.
Ensure smooth transition and full training for Co-op replacement. Prepare access to vital systems and create updated Business Contact Lists.

Benefits

Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.
Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.
Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).

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