Regional Product Support Manager (Parts & Service)

Papé Jobs • Aurora, OR

5d

About The Position

PAPE’ MACHINERY, INC. - AGRICULTURE & TURF DIVISION – NORTHERN OREGON REGION REGIONAL PRODUCT SUPPORT MANAGER (PARTS & SERVICE): Are you a proven leader driven by results? Are you looking for the autonomy to lead and shape a multi-location parts and service organization? Papé Machinery, a premier John Deere dealer and one of the most respected capital equipment organizations in the West, is seeking a Regional Product Support Manager to lead parts and service operations across five John Deere Ag & Turf dealerships in Northern Oregon. This is not a traditional parts & service manager role. It is a senior regional leadership position with broad authority, full parts and service P&L responsibility, and a direct impact on customer uptime, profitability, and long-term performance. Make a difference. Grow your career. Join the Pape’ Team!

Requirements

• Leadership experience in a capital equipment dealership (Ag, Turf, Construction, or similar).
• Hands-on experience running parts and service with real financial responsibility.
• Comfort managing budgets, forecasts, and expenses.
• A track record of developing a team and improving performance.
• Working knowledge of dealership systems and Microsoft Office.
• Strong communication skills with customers, teams, and leadership.
• Valid driver’s license with a good driving record.

Responsibilities

• Lead parts and service performance across five locations (Donald, Gresham, Hillsboro, McMinnville, and Salem), setting direction, driving execution, and developing leaders.
• Serve as the senior regional leader for parts and service, responsible for: Overall parts and service financial performance, including revenue, margins, and expenses.
• Leading and developing branch parts and service managers and their teams.
• Setting regional priorities, standards, and expectations aligned with Pape’ and John Deere.
• Improving efficiency through labor management, inventory control, forecasting, and WIP discipline.
• Developing future leaders and strengthening the management bench.
• Working closely with Sales, Precision Ag, and senior leadership to grow market share.

Benefits

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed