Regional Spa Manager, New York City
About The Position
We are seeking a highly skilled and experienced individual to join our team as the Regional Manager, Spa for our Downtown and Brooklyn locations. The Regional Spa Manager’s job responsibilities include, but are not limited to the following: Ensure that The Spa exceeds goals relating to service and retail revenue Achieve budgeted spa cost of operations regarding inventory supplies, desk, and spa service fees Hire, train, motivate, direct and evaluate spa staff Educate, mentor and develop Spa Coordinators and Managers to proactively manage their department, lead their teams and reach financial targets. Ensure the cleanliness of the facilities in accordance with Equinox and state guidelines Take an active role in the daily activities of the all locations to guarantee a positive result Maintain knowledge and participate in all club services, programs and products Help spa teams create a relaxing environment to ensure optimal client experience while providing a superior level of customer service
Requirements
- 3+ year of spa managerial experience
- Previous experience and success managing multiple business locations
- Ability and willingness to be on-site in New York City Spa locations
- Passionate and knowledgeable regarding the spa industry
- Proven ability to hire, direct and train
- Excellent verbal and written communication skills
- Proven history of excellence in a sales driven environment
- Understanding and ability to manage budgets and achieve profit margins
- Excellent time management, organizational and follow up skills
- Must be enthusiastic, personable and ambitious
Responsibilities
- Ensure that The Spa exceeds goals relating to service and retail revenue
- Achieve budgeted spa cost of operations regarding inventory supplies, desk, and spa service fees
- Hire, train, motivate, direct and evaluate spa staff
- Educate, mentor and develop Spa Coordinators and Managers to proactively manage their department, lead their teams and reach financial targets.
- Ensure the cleanliness of the facilities in accordance with Equinox and state guidelines
- Take an active role in the daily activities of the all locations to guarantee a positive result
- Maintain knowledge and participate in all club services, programs and products
- Help spa teams create a relaxing environment to ensure optimal client experience while providing a superior level of customer service
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
