Regional Studio Manager - Phoenix

Austin Fitness Group • Phoenix, AZ

1d

About The Position

The Regional Studio Manager leads 2-4 studios in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Regional Studio Manager will be responsible for the hiring, onboarding, and supervising of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. The Regional Studio Manager will manage all aspects of the employee life cycle with continuous coaching, annual performance reviews plus rewarding and recognizing high performers. The Regional Studio Manager reports to the Regional Sales and Operations Manager.

Requirements

• Demonstrate High Performance: Show competitive drive and deliver results at a high level
• Effective Management Skills: Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations
• Interpersonal and Communication Skills: Connect effectively with members, the community, and the public. Possess excellent written and verbal communication skills
• Business Acumen: Demonstrate strong decision-making skills that add value to the business. Proficient in Microsoft Office, mobile applications, and CRMs.
• Education and Experience: High school diploma or equivalent required, Bachelor’s degree preferred. 1+ years of experience in retail or direct sales management/lead generation systems.
• Requires 90% travel across designated region

Nice To Haves

• Experience in multi-unit business role in retail sales, fitness, or hospitality industry, a plus

Responsibilities

• Sales and Operations Management: Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth
• Team Leadership and Development: Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship
• Sales Strategy and Execution: Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives
• Customer Service and Community Engagement: Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement
• Operational Excellence: Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency
• Performance Evaluation and Improvement: Conduct staff performance reviews, monitor KPIs, and implement strategies for continuous improvement in sales, service and operations

Benefits

• FREE Premier Orangetheory Fitness membership for you and a dependent
• Health & Wellbeing insurance
• 401k Retirement upon eligibility
• Paid Time Off + Holidays
• Growth Opportunities
• Monthly sales bonus and bi-weekly commission incentives based on sales performance
• Collaborative, positive company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager