Regional Vice President of Operations

CompleteRx • Houston, TX

14h

About The Position

CompleteRx is Growing! Become our next Regional V.P. of Operations. We are seeking an innovative Regional Vice President of Operations (RVP) to lead a dedicated team of up to eight direct reports. This high-impact role will support operational performance across multiple states and requires up to 80% travel. We are considering candidates based in the following locations: Florida: Miami, Orlando Georgia: Atlanta Tennessee: Memphis, Nashville Texas: Dallas, Houston, San Antonio As a licensed pharmacist and RVP, you will have the opportunity to drive impactful initiatives and shape our operational strategies. If you're ready to leverage your expertise and make a difference, we invite you to explore this opportunity with us. Lead & Inspire: Drive our operational plans, enhance customer retention, and unlock new growth opportunities with existing and prospective clients. Strategic Relationships: Build strong connections with executive leadership and ensure our pharmacies meet and exceed service standards. Empower Teams: Manage and coach a dedicated team, fostering a high-engagement work environment where everyone thrives. Why Join CompleteRx? At CompleteRx, we believe healthcare should be about serving others. That's why our mission is to deliver better care and better service, through innovation. The goal of our exceptional teams is to perform like champions. This means we are committed to being the best at delivering quality care to the patients we serve. Each team member's dedication is essential to meeting and exceeding the needs of our patients and families.

Requirements

• Bachelor of Science degree in Pharmacy required.
• Current license to practice pharmacy in the state of practice.
• Valid drivers license with acceptable driving record.
• Minimum five (5) years management experience in a hospital setting of 100+ staffed beds or equivalent.
• Minimum five (5) years of experience leading multi-stakeholder projects, including client or customer- facing projects.
• Minimum three (3) years of experience conducting oral and written presentations with the ability to explain complex concepts clearly to a variety of audiences.
• Minimum three (3) years experience in an account management senior role.
• Minimum three (3) years experience preparing and negotiating client contracts.
• Ability to travel via plane, automobile, or other means with occasional overnight (up to 80%) and occasional weekend travel.

Nice To Haves

• MBA/MHA degree preferred.

Responsibilities

• Build and grow client relationships: Identifies, meets or exceeds customer expectations and performance goals. Prepares and delivers business reviews. Ensures customer complaints and issues are resolved satisfactorily. Identifies and pursues opportunities for growth and new business within current accounts. Prepares and delivers renewal proposals.
• Manage and develop direct reports: Acts as a role model for CompleteRx, Ltd. Team Covenant values. Manages a team of pharmacy directors and/or other health professionals. Fosters a culture of employee engagement. Acts as a mentor and role model to develop internal talent. Maintains succession plans for key positions. Conducts performance reviews.
• Ensures CompleteRx pharmacy operating standards are met or exceeded: Achieves performance standards for accreditation, regulatory, purchasing, inventory, patient safety, clinical, and nursing service. Understands 340B drug program. Develops and administers corrective action plans to address deficiencies. Promotes innovation using CompleteRx performance improvement processes.
• Manage financial performance: Prepares budgets for accounts. Reviews drug inventory data for accuracy. Ensures account profitability projections are achieved or exceeded. Negotiates applicable vendor contracts as needed. Reviews data used to prepare invoices for accuracy prior to client submission.
• Contribute to the company: Participates in self-development activities related to current job function or future career growth. Participates in company initiatives to achieve corporate strategic objectives.

Benefits

• Medical, dental, and vision
• Flexible Spending Account or Health Savings Account
• Vacation and sick time
• Continuing education: Eligible employees have access to a full complement of continuing-education courses as well as a wide variety of career development opportunities.
• 401(k) plans: CompleteRx offers a 401(k) plan with a company match.
• License Reimbursement
• Short and Long-Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Executive