Regional Vice President

MTM Transit•St. Louis, MO

3d•$200,000 - $250,000

About The Position

Make a Difference At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you! What will your job look like? The Regional Vice President works in collaboration with the President & COO, operations and support departments to ensure thorough oversight and compliance of all designated regional area contracts. Acts as the liaison between MTM Transit, clients, and external stakeholders to ensure MTM Transit is fully compliant with contract requirements.

Requirements

High School Diploma or G.E.D.
Bachelor’s degree or equivalent experience
7 + plus years’ experience in transit management with expertise in Fixed Route and paratransit
8+ years management experience in the Transit or livery industries
VP experience or 7+ years of experience as a director managing large profitable operation teams in a multimillion contract ($10M plus) large operations
Prior contract and/or project management experience
Must possess a valid driver’s license
Prior contract and/or project management experience
Extensive knowledge of transit and paratransit scheduling platforms
Extensive knowledge of budget and cost analysis processes
Previous experience working with senior citizens or persons with disabilities
Must possess excellent interpersonal skills and ability to work with a variety of people and job positions
Thorough knowledge of ADA, DOT, FTA regulations
Experience establishing key processes and procedures
Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines
Proven experience in operations and management of staff
Extensive analytical and proven data collection methods
Exceptional interpretation and problem-solving skills
Ability to schedule, organize and prioritize multiple tasks
Proven experience supervising and monitoring the delivery of contractual services
Must be able to evaluate and resolve problems and issues in a constructive manner
Ability to maintain high level of confidentiality
Regular attendance is required

Responsibilities

Provide oversight and direction to ensure business outcomes and contract goals are defined and met
Work closely with Executive and local division leadership to negotiate collective bargaining agreements
Improves division profitability, and allows the Company to be more competitive while bidding on new contracts
Maintain an awareness of both the external and internal competitive landscape, opportunities for expansion, customer, markets, new industry developments and standards
Learn and understand all aspects of the area contracts
New business development and management of implementations
Present a positive image of MTM Transit through Client meetings and RFP presentations
Increase revenue by achieving the organization’s overall goals and profitability requirements
Has complete ownership of the business unit’s P&L successes and failures
Assist in new business acquisition and implementations
Keep abreast of contract compliance and adherence to regulations and policies
Demonstrate a working knowledge and understanding of the ADA, DOT, and all related FTA guidelines and amendments
Develop talent acquisition strategies to attract and hire top candidates
Select talent, coach, motivate, lead, and manage an organization sufficient to accomplish business objectives
Develop Succession Planning for leadership positions
GM Training and professional development to include monthly budget review
Lead, motivate, guide, direct, and evaluate the work of subordinate leaders including General Managers, Operations Personnel, and Safety/Training
Assess each location’s operation and empower GM by providing tools, resources and training to achieve desired business objectives
Work with General Manager and Safety Manager to reduce Accident Frequency Rate
Work with General Manager to create a positive workplace culture
Work with the Clients to follow through on service issues, troubleshooting problems and concerns, complaints to resolution
Act as a liaison between MTM Transit and external stakeholders to educate on MTM Transit services and ensure customer satisfaction
Identify and manage stakeholders’ expectations during all phases of the contract
Be available as Client’s key contact for any issues relating to the contract
Present annual plan reviews and work in a consultative manner with Clients
Address all issues in a timely manner to the satisfaction of the client and MTM Transit
Acquire a good understanding of State/County, and local climate and issues pertaining to contracts
Maintain active involvement in State/Government programs and transportation related conferences/seminars
Ensure ongoing compliance to MTM Transit’s Safety Programs - promoting a safety 1st culture
Gain and maintain in-depth knowledge of MTM Transit departments with the goal of increasing productivity and reducing associated risk
Provide necessary data and information to MTM Transit staff; have oversight the continuous monitoring and coordination of on-time performance activity
Implement programs to improve rider satisfaction and driver safety