About The Position

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary An RN functions as part of the National After-Hours Team (NAHT), and reports to the NAHT Director of Clinical Operations (DCO) or Clinical Team Lead (CTL). The RN performs activities that fall within the RN scope of practice. This role works in close collaboration with all of the team members and may support multiple providers. The RN works under the direction of the provider, and activities are delegated to the RN by the provider or the DCO/CTL. The RN understands and supports the NAHT models of care including the varying settings including Skilled-Nursing Facilities, Short Term Rehab, Assisted Living Facilities and Independent Living Communities. Essential Duties & Responsibilities The NAHT RN is responsible for providing telephonic care and direction to members and facility staff during various overnight, weekend, and holiday hours. This role is responsible for the delivery of medical care services to a pre-designated group of enrollees in the Southwest Region, including, but not limited to AL, AZ, AR, CO, KY, LA, MS, NM, TN, TX, CA and NV. In this home-based role you will provide afterhours virtual (primarily telephonic) care for aging residents in various settings. This excellent opportunity affords an autonomous role bringing enormous satisfaction in the care and comfort of our aging population. Scheduling & Hours: This is a part time, work from home position requiring various shift coverage with a mix of weeknights, weekend, and holiday coverage. While shift times can vary, we provide coverage to members on weeknights from 5pm- 8am local time, continuous coverage from Friday at 5pm to Monday at 8am. Holiday coverage is also provided beginning at 5pm of the end of the last business day to 8am of the resumption of business hours.

Requirements

  • Current unrestricted compact RN license (AL, AZ, AR, CO, KY, LA, MS, NM, TN, & TX). Candidates must be able to apply for California (CA) and Nevada (NV) RN licenses within the first month of employment and be willing to obtain additional state licenses as needed within a 30-day timeframe.
  • 3+ years of clinical experience in a hospital, acute care, home health/hospice, direct care, or case management position.
  • Dedicated space for home office set up.
  • Access to high speed internet services
  • Computer/typing proficiency to enter and retrieve data in electronic clinical records.
  • Proficient with Microsoft Word, Outlook, and Excel.
  • Strong problem solving skills.
  • Ability to communicate complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.
  • Ability to flex with change and perform positively and efficiently in production driven environment.

Nice To Haves

  • Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs
  • Experience triaging calls

Responsibilities

  • Care Coordination
  • Assist the provider/team with various care coordination activities to support the role of the NAHT APPs
  • Telephonic triage of incoming calls and voicemails to determine the correct level of care.
  • Responsible for collaborating with the nursing facility, APPs, and community members to identify and respond to changes in condition.
  • Assist the provider/team with inbound and outbound communications for members including addressing handoffs, telephonic assessments, and acuity follow-ups.
  • Team Support
  • Assist in the coordination of the follow up of members in the ER.
  • Participate in the onboarding of new clinical staff under the direction of the DCO/CTL; the RN may coordinate onboarding activities and participate in other orientation activities under the direction of the DCO/CTL.
  • Documentation
  • Document all clinical information, telephonic assessments, and activities in the appropriate documentation tool.
  • RN to APP Hand Off
  • One entry by the RN and one responding entry by the APP should be recorded in the appropriate documentation tool.
  • RN is responsible for escalating appropriate calls to the NAHT APP.
  • Use of RN mini soap note for acute change in condition calls escalated to APP.
  • Use of the fall mini soap note for reported falls, escalate to APP.
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