RN Triage - Medical Group Central Triage
About The Position
Under the direction of the Supervisor, the Triage Nurse is a Registered Nurse (RN) responsible for patient care needs through the use of inbound and outbound telephone practice. The Triage Nurse continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. The Triage Nurse will actively manage patient's immediate and ongoing needs with attention to acute and preventative intervention. Duties include: phone triage, patient education and injections, injectable medication teaching, occasional rooming as needed, insurance pre-authorization and referrals, clean and stock exam rooms.
Requirements
- Current Illinois RN license
- Current CPR for Healthcare Providers through American Heart Association (AHA)
- Self-starter, able to handle periods of high stress
- Prolonged periods of standing/walking/sitting/bending/reaching/climbing and repetitive use of hands
- Able to lift up to 40 lbs. and carry/push up to 20 lbs.
- Able to effectively communicate in English, both written & verbal
- Flexible to scheduling changes including overtime, evening and Saturday rotation
Nice To Haves
- Bachelors of Science in Nursing (BSN)
- Office RN experience
Responsibilities
- phone triage
- patient education and injections
- injectable medication teaching
- occasional rooming as needed
- insurance pre-authorization and referrals
- clean and stock exam rooms
Benefits
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
